About this role
Key Accounts Manager – Auckland, NZ
Location: Auckland
Company: BGIS, Integrated Facilities Management
Employment Type: Full-Time, Permanent, On-Site / Client Site
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across a wide range of industries. We are committed to operational excellence, safety, and compliance, enabling our clients to focus on their core business while we manage their built environments.
Purpose of the Role
BGIS is seeking an experienced Key Accounts Manager to oversee and manage all aspects of building compliance across a key client portfolio. Reporting directly to the Contract Manager, you will work closely with clients, internal teams, and external stakeholders to ensure statutory, OHS, and contractual compliance is consistently achieved.
This role plays a critical part in maintaining regulatory standards, managing compliance systems, and strengthening long-term client relationships while promoting a culture of safety and accountability.
The ideal candidate will be proactive, detail-oriented, and confident in managing compliance obligations while engaging professionally with stakeholders at all levels.
Key Responsibilities
- Manage and maintain compliance with relevant New Zealand legislation, including the Building Act 2004
- Oversee OHS compliance, audits, incident responses, and complaint management
- Manage compliance schedules, including oversight of all Building Warrant of Fitness (BWoF) requirements through to anniversary dates
- Provide technical advice and support on compliance-related matters
- Review, maintain, and recommend updates to compliance documentation, policies, and procedures
- Contribute to budget preparation and compliance-related forecasting
- Build and foster strong working relationships with clients, subcontractors, and internal BGIS teams
- Ensure contractual, reporting, meeting, and OHS obligations are met in line with client expectations
Education, Experience & Skills
Essential:
- Proven experience in New Zealand building compliance and legislation, including the Building Act 2004
- Experience in contract management and/or key account management
- Strong knowledge of current OHS and QA legislation and systems
- Demonstrated experience working in building compliance and facilities-related environments
- Strong communication, stakeholder engagement, and relationship management skills
- High attention to detail with the ability to manage multiple compliance requirements concurrently
Desirable:
- Experience with environmental compliance systems
- Exposure to facilities management, government, healthcare, or commercial portfolios
- Formal training or certifications in health & safety or compliance
Workplace Flexibility
This position will initially be based on-site and at client locations in Auckland. Following demonstrated performance and business requirements, there may be opportunities for flexible working arrangements.
Why Join BGIS?
Key Benefits Include:
✔ Competitive salary package
✔ Career development within a global organisation
✔ Exposure to high-profile client portfolios
✔ Supportive, safety-first culture
✔ Strong focus on compliance excellence
✔ Access to learning and professional development
✔ Inclusive and diverse workplace
✔ Opportunity to work with industry experts
BGIS employs over 12,000 people globally and manages more than 50,000 facilities worldwide, including critical environments. Our clients span Healthcare, Government, Higher Education, Utilities, Aviation, and Retail sectors.
How to Apply
If you are a compliance-focused professional with strong stakeholder management skills and a passion for operational excellence, we would love to hear from you.
BGIS is an equal opportunity employer and strongly encourages applications from women, Māori and Pasifika peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
Eligibility
To be successful in this role, applicants must have full working rights in New Zealand.
Apply Now
Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.
Explore more opportunities at https://apac.bgis.com
Other facts
About BGIS
BGIS is a global leader in integrated facility management services.
With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totalling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
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BGIS est un leader mondial des services de gestion intégrée des installations. Plus de 600 millions de pieds carrés de portefeuilles clients répartis sur plusieurs marchés, notamment ceux des gouvernements, de l’enseignement supérieur, des services publics, des télécommunications, des services financiers, du pétrole et du gaz, des soins de santé et de l’information dans les nuages. En plus de gérer un portefeuille diversifié de bureaux, de commerces de détail, de collèges, d'hôpitaux et d'actifs industriels, BGIS est un leader mondial de la gestion de centres de données et d'autres environnements critiques.
What you'll do
- The Key Accounts Manager will oversee and manage building compliance across a key client portfolio, ensuring statutory, OHS, and contractual compliance. This role involves maintaining regulatory standards and strengthening long-term client relationships.
Ready to join BGIS?
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