About this role
Job Details
POSITION RESPONSIBILITIES
+ Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
+ Create a succession plan for the unit. Select and develop a staff member to assume all your duties when you are on vacation or out of the unit.
+ Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories, and all other necessary paperwork to insure the profitability of the unit.
+ Maintain the highest standards of cleanliness and sanitation in your unit at all times.
+ Order all food and supplies needed to operate the unit on a daily basis.
+ Hire and discipline staff. Create budgeted staffing schedules using history recent sales data.
+ Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit.
+ Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales.
+ Enforce all brands standards, company policies, and procedures.
+ Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
+ Manage the HR function at the unit level. Ensure that all new hire paperwork, time sheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner.
+ Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
Qualifications
POSITION REQUIREMENTS
+ Ability to communicate effectively with all hourly associates
+ Ability to cover all shifts during the normal operation of the unit
+ Previous restaurant experience required
Perform such similar, comparable, or related duties as may be required or assigned.
Other facts
About BFS FOODS
Marshall Bishop is the chief executive officer and sole shareholder of Bruceton Farm Service, Inc. and its subsidiary companies (BFS). Mr. Bishop started the company in 1974 by opening a Southern States agriculture store in Bruceton Mills, West Virginia. Mr. Bishop soon realized the potential of retail petroleum sales and installed retail pumps at the location. Shortly thereafter, BFS opened its first convenience store in Mt. Lake Park, Maryland. At that time, BFS had a mere handful of employees. Today, BFS employs 1,300 employees in four different states. BFS’ remarkable growth is attributed to the hard work and dedication of its employees and the outstanding relationships that we have been fortunate to build with our customers.
The majority of BFS’ growth is attributed to the growth of its convenience store chain, BFS Foods and its Little Caesars franchise company 4FLC Partners, LP. The operating territory includes northern West Virginia, southwestern Pennsylvania, western Maryland, and eastern Ohio. BFS is firmly committed to offering goods and services that meet the needs in the many communities we serve. With employees living and working in those communities, we are constantly abreast of the many changing needs of our customers.
BFS has also grown our chain of convenience stores through acquisitions. Acquisitions have ranged from single units to multiple locations and BFS always makes significant improvements to the units in order to maximize their potential.
BFS is also committed to the dealer trade of class. BFS brands locations based on the competitive and economic needs of the marketing areas where we do business. We feel there are numerous operators of both single and multiple locations who are consistently looking for alternatives to their current brand. BFS is committed to finding these operators and working with them to improve their locations by offering the BP, Citgo, Marathon and Sunoco branded products.
What you'll do
- The General Manager is responsible for ensuring customer satisfaction and maintaining operational efficiency at the unit. This includes managing staff, overseeing cleanliness, and handling all necessary paperwork.
Ready to join BFS FOODS?
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