About this role
Job Details
ASSISTANT MANAGER
+ Reports to General Manager
POSITION RESPONSIBILITIES
+ Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
+ Maintain the highest standards of cleanliness and sanitation in your unit at all times.
+ Supervise 15-20 restaurant employees per shift.
+ Enforce all brands standards, company policies and procedures.
+ Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
+ Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
+ Fill in for different positions in the restaurant as needed
+ May be required to work extra shifts to accommodate store business and or call offs
+ Work closely with General Manager to implement training on new systems, techniques, service standards
+ Ability to execute and enforce company initiatives and policies
+ Meet all store cost and operational goals and budgets
Qualifications
POSITION REQUIREMENTS
+ Ability to communicate effectively with all hourly associates
+ Ability to cover all shifts during the normal operation of the unit
+ Previous restaurant experience required
Perform such similar,comparable,or related duties as may be required or assigned.
Other facts
About BFS FOODS
Marshall Bishop is the chief executive officer and sole shareholder of Bruceton Farm Service, Inc. and its subsidiary companies (BFS). Mr. Bishop started the company in 1974 by opening a Southern States agriculture store in Bruceton Mills, West Virginia. Mr. Bishop soon realized the potential of retail petroleum sales and installed retail pumps at the location. Shortly thereafter, BFS opened its first convenience store in Mt. Lake Park, Maryland. At that time, BFS had a mere handful of employees. Today, BFS employs 1,300 employees in four different states. BFS’ remarkable growth is attributed to the hard work and dedication of its employees and the outstanding relationships that we have been fortunate to build with our customers.
The majority of BFS’ growth is attributed to the growth of its convenience store chain, BFS Foods and its Little Caesars franchise company 4FLC Partners, LP. The operating territory includes northern West Virginia, southwestern Pennsylvania, western Maryland, and eastern Ohio. BFS is firmly committed to offering goods and services that meet the needs in the many communities we serve. With employees living and working in those communities, we are constantly abreast of the many changing needs of our customers.
BFS has also grown our chain of convenience stores through acquisitions. Acquisitions have ranged from single units to multiple locations and BFS always makes significant improvements to the units in order to maximize their potential.
BFS is also committed to the dealer trade of class. BFS brands locations based on the competitive and economic needs of the marketing areas where we do business. We feel there are numerous operators of both single and multiple locations who are consistently looking for alternatives to their current brand. BFS is committed to finding these operators and working with them to improve their locations by offering the BP, Citgo, Marathon and Sunoco branded products.
What you'll do
- The Assistant Manager is responsible for ensuring customer satisfaction and maintaining cleanliness and sanitation standards. They supervise restaurant employees, enforce company policies, and train staff in various operational duties.
Ready to join BFS FOODS?
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