Senior Back-end Engineer
full-time•Toronto•CA$150k - CA$180k
About this role
About Us
At Bettermode, we are redefining how businesses streamline customer experiences and foster strong relationships. Our platform empowers businesses to seamlessly craft powerful web apps with engagement tools in its core tailored to their unique needs.
Backed by Silicon Valley investors and trusted by brands like Lenovo, Mercedes, and IBM, we’re proud to connect millions of end-users daily (check our Showcase page 😉).
Join us as we continue building tools that redefine customer engagement!
Benefits
- 🌟 At Bettermode, we’re dedicated to empowering our team to thrive—both professionally and personally. We offer location-based, competitive compensation that reflects your expertise and impact, with annual reviews so you can grow with us. Our culture is built on ownership and trust, giving you real influence over how we scale and succeed.
- 🩺 From your very first day, you and your family are covered by comprehensive Canadian health benefits—dental and vision included—so you can focus on what matters most.
- 😎 Enjoy unlimited paid vacation days, paid parental leave to support your family, and bereavement leave should you need it.
- 🛠️ You’ll have all the equipment you need provided, or you can bring your own device and access our Device Upgrade Policy—an interest-free hardware stipend repayable via payroll deductions, allowing you to upgrade when you need.
- 💡 We want you to thrive in your work: every team member receives a monthly Tech & Appreciation Stipend—perfect for testing new software or tools and improving your workflows as you see fit.
- 🏢 For in-person collaboration, our downtown Toronto office is less than a 15-minute walk from Union Station, with a free shuttle running throughout the day. The office features complimentary snacks, coffee, video games, and board games, as well as dedicated seating and a flexible environment that supports creativity, focus, and teamwork.
- 🌎 Join a globally diverse and collaborative team where you’re supported to do your best work and have access to all the resources needed to succeed.
About This Role
Employment Type: Full-time
Location: Toronto, Canada
Location type: Hybrid (3 days at the office in Downtown Toronto - Monday, Tuesday and Thursday)
Timezone: Eastern Standard Time
The Opportunity
We are looking for a Senior Backend Engineer who wants to spend their time architecting and shipping. You will join a team of seasoned engineers where high autonomy and high technical standards are the default.
You will be working on a complex, event-driven architecture that powers a product with $5M ARR and growing. This role is for a builder who loves the challenge of distributed systems, high-volume data, and integrating cutting-edge AI capabilities directly into the core product.
<!-- notionvc: 043dadcb-c100-46f5-aaa4-8786e17d776a -->
What You Will Do
- Architect & Build: Design and implement scalable, type-safe backend services using TypeScript and NestJS. You will own features end-to-end in collaboration with the Frontend team, from database schema design to API contracts.
- Drive Event-Driven Architecture: We rely on Apache Kafka for asynchronous communication. You will build robust producers/consumers and handle the complexities of distributed data consistency and eventual consistency.
- Build AI-Native Features: You will actively integrate LLMs and AI workflows into our product. This isn't just about using Copilot to code faster (though we do that, too); it's about building RAG pipelines and AI-driven capabilities for our customers.
- Own Your Code: We practice "You build it, you run it." You will ensure your services are observable, reliable, and performant, participating in on-call rotations to maintain system health.
What We Are Looking For
- TypeScript Authority: You have deep expertise in the TypeScript ecosystem. You write clean, modular code that is easy to test and maintain.
- Systems Thinker: You have experience with Event-Driven Microservices and understand the nuances of message brokers like Kafka. You know how to design for failure in a distributed system.
- AI-Augmented Workflow: You embrace AI as a non-negotiable part of modern engineering. You utilize tools like Copilot, Cursor, and LLMs to accelerate development, viewing them as force multipliers that allow you to focus on high-level architecture rather than repetitive coding tasks.
- Database Polyglot: You are comfortable working across relational such as PostgreSQL (relational) and non-relational such as MongoDB (document) paradigms, and you understand when to use which.
- AI Pragmatist: You are comfortable working with AI APIs and have a vision for how to architect backends that support nondeterministic AI outputs.
- High Autonomy: You are used to working in a startup environment where requirements can be fluid. You can take a business goal and translate it into a technical solution with minimal supervision.
Bonus Points
- Experience with OLAP databases like Apache Pinot or ClickHouse.
- Experience with NestJS, GraphQL.
- Practical experience with AWS services.
Why Join Bettermode?
- Modern Stack: We keep our tech debt low and our tooling modern.
- High-Density Talent: Work alongside peers who challenge you to be better.
- Impact: Your code hits production quickly and solves real problems for a large user base.
If you think this role is right for you, apply today! We’re excited to share more details, learn about your experience, and discover together if we’re the perfect fit for each other.
Commitment to Diversity
As we continue to grow with customers and team members worldwide, we are committed to cultivating an environment where everyone’s unique perspectives are heard and valued. The diversity of our team will enable us to build the most inclusive product and workplace possible. We encourage applications from all backgrounds, identities, abilities, and life experiences.
Additional Information
- Headcount: This is a new position at Bettermode
- Compensation Range: CA$150K-$180K/annually
- AI Use: Large Language Models (LLM) might be used in the hiring process for this position to screen, assess or select job applicants.
What you'll do
- The Senior Back-end Engineer will architect and build scalable backend services, ensuring features are owned end-to-end in collaboration with the Frontend team. They will also drive event-driven architecture and integrate AI-native features into the product.
About Bettermode
Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention.
The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools.
With Bettermode, businesses can speed up community building using templates for spaces such as discussions, Q&A, events, groups, and help center.
Bettermode is trusted by thousands of businesses, including IBM, ASUS, ConvertKit, and Leboncoin. Join the growing number of companies building communities with Bettermode to take their customer engagement to the next level!
Ready to join Bettermode?
Take the next step in your career journey
Frequently Asked Questions
What does Bettermode pay for a Senior Back-end Engineer?
Bettermode offers a competitive compensation package for the Senior Back-end Engineer role. The salary range is CAD 150k - 180k per year. Apply through Clera to learn more about the full compensation details.
What does a Senior Back-end Engineer do at Bettermode?
As a Senior Back-end Engineer at Bettermode, you will: the Senior Back-end Engineer will architect and build scalable backend services, ensuring features are owned end-to-end in collaboration with the Frontend team. They will also drive event-driven architecture and integrate AI-native features into the product..
Is the Senior Back-end Engineer position at Bettermode remote?
The Senior Back-end Engineer position at Bettermode is based in Toronto, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Back-end Engineer position at Bettermode?
You can apply for the Senior Back-end Engineer position at Bettermodedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.