Director of Software Engineering
full-time
About this role
About Us
At Bettermode, we are redefining how businesses streamline customer experiences and foster strong relationships. Our platform empowers businesses to seamlessly craft powerful web apps with engagement tools in its core tailored to their unique needs.
Backed by Silicon Valley investors and trusted by brands like Lenovo, Mercedes, and IBM, we’re proud to connect millions of end-users daily (check our Showcase page 😉).
Join us as we continue building tools that redefine customer engagement!
Benefits
About this role
Employment Type: Full-time
Location: Toronto, Canada
Location type: Hybrid (3 days at the office in Downtown Toronto - Monday, Tuesday and Thursday)
Timezone: Eastern Standard Time
The Opportunity
We are looking for a Director of Software Engineering who has mastered the craft of coding and has now chosen to master the craft of Organizational Engineering.
You are a veteran of the industry (10+ years). You know what excellent code looks like because you used to write it. But today, you derive your satisfaction from building the machine that builds the product, not the product itself. You will lead our largest team, taking the operational weight off our Technical Leads and CTO so they can focus on architecture while you ensure the team runs smoothly
Responsibilities
What You Bring to the Team
We are not looking for a "professional manager." We are looking for a battle-hardened engineer who has mastered the art of leadership.
If you think this role is right for you, apply today! We’re excited to share more details, learn about your experience, and discover together if we’re the perfect fit for each other.
Commitment to Diversity
As we continue to grow with customers and team members worldwide, we are committed to cultivating an environment where everyone’s unique perspectives are heard and valued. The diversity of our team will enable us to build the most inclusive product and workplace possible. We encourage applications from all backgrounds, identities, abilities, and life experiences.
Additional Information
What you'll do
- The Director of Software Engineering will manage the entire employee lifecycle for Backend and Frontend teams, ensuring smooth operations and driving the hiring process. They will also focus on improving delivery velocity and integrating AI into the engineering processes.
About Bettermode
Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention.
The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools.
With Bettermode, businesses can speed up community building using templates for spaces such as discussions, Q&A, events, groups, and help center.
Bettermode is trusted by thousands of businesses, including IBM, ASUS, ConvertKit, and Leboncoin. Join the growing number of companies building communities with Bettermode to take their customer engagement to the next level!
Ready to join Bettermode?
Take the next step in your career journey
Frequently Asked Questions
What does a Director of Software Engineering do at Bettermode?
As a Director of Software Engineering at Bettermode, you will: the Director of Software Engineering will manage the entire employee lifecycle for Backend and Frontend teams, ensuring smooth operations and driving the hiring process. They will also focus on improving delivery velocity and integrating AI into the engineering processes..
How do I apply for the Director of Software Engineering position at Bettermode?
You can apply for the Director of Software Engineering position at Bettermodedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.