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Customer Due Diligence Specialist
full-timeMarlton

Summary

Location

Marlton

Type

full-time

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About this role

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As a CDD Specialist at bet365, you will work in a fast-paced environment responsible for delivering an effective risk assessment, protecting the business from financial threats and reporting on patterns and trends.

The CDD department is responsible for conducting customer due diligence and AML investigations across the Sports and Gaming products, and documenting & reporting those investigations as per Regulatory requirements. Relevant training will be provided on all aspects of the role as we believe that staff development is key to your success.

You will be required to work any five days from seven, with working hours between 8:00am and 5:30pm, subject to change based on the needs of the Business.

The pay rate for the position is $29.19 per hour.

Qualifications

  • Exceptional attention to detail and accuracy.
  • Strong problem-solving and organizational skills.
  • Ability to multi-task and manage workloads to meet deadlines.
  • Excellent written and verbal communication skills in English (Spanish proficiency highly preferred).
  • Competence in MS Office tools, including Outlook, Excel, and Word.
  • A keen eye for identifying AML and customer affordability risks.
  • Interest in AML/CDD and regulatory compliance in the online gaming industry.
  • Experience in AML, CDD, Fraud, or Safer Gambling roles (preferred).
  • CAMS certification is an advantage.
  • Ability to work independently on detailed reviews and as part of a collaborative compliance team.

Additional Information

  • Analyzing alerts from risk controls to identify potential threats.
  • Conducting due diligence research, including adverse checks, geo-location checks, and produce high-standard reports summarizing relevant findings.
  • Investigating and summarize customer documentation related to source of funds and proof of wealth.
  • Identifying and escalating high-risk accounts promptly.
  • Navigating public databases and internal systems to verify due diligence information accurately. 

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Workplace Type: Onsite
  • Department: Customer Due Diligence (New Jersey)
  • Job Type: Standard
  • Compensation: USD55000 - USD65000 - yearly
  • Other facts

    Tech stack
    Attention To Detail,Problem Solving,Organizational Skills,Multi-tasking,Communication Skills,MS Office,AML Risks,Customer Affordability Risks,Regulatory Compliance,Due Diligence Research,Investigation Skills,Documentation,Team Collaboration,CAMS Certification,Fraud Investigation,Safer Gambling

    About bet365

    At bet365, we are one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

    Innovation thrives at bet365. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. With endless opportunities for growth and collaboration, team members have the chance to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation - together, we’re redefining what’s possible!

    Team size: 5,001-10,000 employees
    LinkedIn: Visit
    Industry: Gambling Facilities and Casinos

    What you'll do

    • As a CDD Specialist, you will conduct customer due diligence and AML investigations, delivering effective risk assessments and reporting on patterns and trends. You will analyze alerts, conduct research, and summarize findings related to customer documentation.

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    Frequently Asked Questions

    What does a Customer Due Diligence Specialist do at bet365?

    As a Customer Due Diligence Specialist at bet365, you will: as a CDD Specialist, you will conduct customer due diligence and AML investigations, delivering effective risk assessments and reporting on patterns and trends. You will analyze alerts, conduct research, and summarize findings related to customer documentation..

    Why join bet365 as a Customer Due Diligence Specialist?

    bet365 is a leading Gambling Facilities and Casinos company.

    Is the Customer Due Diligence Specialist position at bet365 remote?

    The Customer Due Diligence Specialist position at bet365 is based in Marlton, New Jersey, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Customer Due Diligence Specialist position at bet365?

    You can apply for the Customer Due Diligence Specialist position at bet365 directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about bet365 on their website.