Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Purpose

Enhances value by providing pricing, training, and consulting support to increase revenue for a portfolio of 200+ hotels. Acts as a consultant to hotel management and staff on topics that may include pricing strategy, yield management, competitive market analyses, third-party website marketing, and customer service.

Key Responsibilities

• Influence owner and operator pricing decisions through data, coaching, and best-practice guidance.
• Use performance data, market trends, and competitive insights to deliver clear, actionable pricing and revenue recommendations.
• Practical advanced knowledge in conducting yield management meetings to teach, apply, and identify revenue-impacting opportunities. 
• Collaborates with hotel representatives on marketing opportunities and strategies. 
• Participates in preparing and presenting training seminars for state, regional, district and convention meetings.
• Reinforce core revenue management fundamentals through ongoing education, repetition, and practical application.
• Increases participation in all Company programs (as applicable to the specific property) by promoting and selling services and policies.
• Assists hotels in the effective use of programs and automated systems.
• Provides management with feedback regarding the hotel's use of these services.

Preferred Experience and Education

• Minimum 3 years’ experience as a property, regional or corporate level revenue manager.
• Preferred multi-property experience
• Bachelor’s degree in hospitality management, computer science, or related field or equivalent experience.

Required Knowledge and Skills

• A Certified Hotel Revenue Manager (CHRM) or Certified Revenue Management Executive (CRME) certification or the ability to acquire either certification within one year.
• Proven, strong experience in Microsoft Office products, databases, and communications software.
• Highly tuned interpersonal and persuasive communication skills are expected
• Strong public speaking/communication skills.
• Superior data analysis skills are essential to this position
• Ability to work from home uninterrupted.
• Self-starter with excellent work ethic, salesmanship, interpersonal, and communications skills.  Adaptable in rapidly changing business. Excellent multitasking skills.
• Strong technical skills with Microsoft Office
• Ability to facilitate online meetings with the hotels in your region to discuss revenue management strategies and make recommendations to help them drive better revenue performance 
• Receives tactical direction on duties, service standards, and goals.
• Exerts a positive impact on revenue generation.
• Uses indirect influence to promote compliance with programs, standards, and policies.
• Conveys sense of purpose and motivates others to accomplish goals.
• Basic competition and industry knowledge.
• Well-rounded professional know-how to meet technical standards.
• Deals with concepts and complexity comfortably.
• Convinces others to accept new concepts and approaches.
• Resolves defined problems and probes known sources for answers.
• Makes sound and productive decisions based on analysis, experience, and judgment.

Work Location

• This is a hybrid position, requiring an onsite presence Monday/Wednesday/Friday at our Global Operations Center location.  The office address is 20400 N 29th Avenue, Phoenix, Arizona 85027.

Travel

• May travel up to 10%.
• Domestic or international travel
• Valid driver’s license, serviceable automobile and proof of insurance may be required.

This position is not eligible for immigration sponsorship. 

Benefits Summary for Full-Time Employees  

· Medical/Dental/Vision available day one 

· Vacation/Sick- accruals start day one 

· Paid company holidays and personal holidays to celebrate what’s important to you  

· 401K - company contribution and match (U.S.) 

· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada) 

· Employee discounts/hotel discounts 

· Free financial and health wellness programs 

· Tuition Reimbursement 

Equal Employment Opportunity

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.