Manager of Business Analyst

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS :

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

We are looking for a dynamic professional to serve as both the Manager of Business Analysts and a Senior Business Analyst. This hybrid role combines strategic leadership with hands-on analysis, requiring someone who can lead a team while actively contributing to business analysis efforts. The ideal candidate will be a strong communicator, analytical thinker, and collaborative partner across business and technical teams.

Key Responsibilities:

Leadership Responsibilities:

• Lead, mentor, and develop a team of Business Analysts to ensure high performance and professional growth.
• Establish and maintain best practices, standards, and tools for business analysis across the technology organization.
• Ensure consistency and quality in the team’s output, including how user stories and acceptance criteria are written. 
• Drive continuous improvement in business analysis practices, tools, and methodology.

Individual Contributor Responsibilities:

• Conduct gap analysis and identify problems, opportunities and solutions.
• Support value stream planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
• Facilitate meetings, workshops, and presentations to elicit requirements, communicate findings and gain align with the stakeholders.
• Translate business needs into user stories and tickets.
• Collaborate with product owners, developers, and QA teams to ensure successful implementation of solutions.
• Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.

Qualifications

Preferred Knowledge:

• 7+ years of experience in business analysis, with at least 2 years in a leadership role.
• Strong understanding of business processes, data analysis, and project management.
• Proficiency in business analysis tools (e.g., Azure DevOps, Power BI, Miro).
• Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
• Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
• Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is required.
• Strong understanding of business process modeling, data analysis, and requirements gathering.

Salary Range

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

Applicants must be authorized to work in the U.S. without current or future sponsorship.