Business Analyst

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS :

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

Position Overview

We are seeking a detail-oriented and strategic Decision Model Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data-informed decision-making, and supporting the successful delivery of projects across the organization.  This role will be pivotal in driving our externally facing portal’s evolution, ensuring usability, scalability, reliability, and performance.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
• Build and verifies that the design of the decision model solution meets the business needs and translates these into functional specifications and user stories.
• Conduct gap analysis and identify areas for process improvement and optimization.
• Owner of the Sapiens solution being delivered from both the functional and technical perspective.
• Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
• Develop and maintain dashboards, reports, and KPIs to monitor business performance.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
• Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.

Qualifications

Qualifications

• Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
• Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
• Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
• Strong understanding of business process modeling, data analysis, and requirements gathering.
• 4+ years of experience in a business analyst role or relevant experience.
• Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.
• Experience with Sapiens Decisioning tools is a plus.

Salary Range

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

Applicants must be authorized to work in the U.S. without current or future sponsorship.