Company Details

 

Berkley Small Business Solutions (BSB) will offer commercial insurance products for standard and preferred non-fleet transportation and small businesses. We will utilize a modern technology platform that will leverage data and analytics to deliver a superior customer experience.

 

W.R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.

Responsibilities

Supporting all phases of the underwriting and policy servicing processes, including systems support. Provide operational support as needed to assure efficient operation of the underwriting operations team.

• Demonstrated ability to learn and accurately perform multiple policy transaction processes (rate, endorse, renew, cancel, etc.) as defined in written procedure documents
• Navigate across multiple IT systems to rate and issue truck business.
• Review, examine and evaluate documents including declarations, applications, signed forms, MVRs, and all amendments to policies to ensure compliance with established company underwriting guidelines.
• Interpret and analyze underwriting manuals/guidelines, rating manuals, forms, and workflows for commercial lines business.
• Assume responsibility for defining, managing and training others on specified policies and procedures
• Measure and perform monthly analysis of completed policy transactions to confirm accuracy and identify potential improvement opportunities
• Handle various requests and/or inquiries from agents, retailers, insureds by phone and written correspondence
• Inform supervisor of any underwriting issues immediately
• Perform administrative duties for the department including writing reports and business correspondence
• Provide back-up services for others in the department
• Provide assistance in the development of process flows for new program.

May perform other functions as assigned

Qualifications

• 2 or more years insurance experience, commercial auto/general liability experience preferred
• Experience with ISO rating/forms a plus
• Self-motivated and results oriented
• Capable of working with internal and external teams and partners
• Superior customer experience skills
• Positive attitude and professional demeanor
• Demonstrated ability to meet deadlines, determine priorities and flexibility to adapt to changing priorities as needed
• Strong computer skills, including Excel and Outlook, and the ability to master multiple policy systems

Education 

• High school diploma required, 4-year college degree preferred

Additional Company Details

The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Additional Requirements

Travel: Rarely