SENIOR ADMINISTRATIVE ASSISTANT

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location

• Rhode Island Food Factory: 263 Jenckes Hill Rd, Lincoln, RI 02865 | Monday to Friday: 7:30 am - 4:00 pm

Responsibilities

This position reports directly to the Plant Manager and supports the Plant through day-to-day general administrative support, ensuring the office runs in an efficient manner. This position will also guide, train, and direct the office team as needed. Follow up to ensure daily production, and sample requests are scheduled to meet customer demand. Work to ensure proper staffing to complete the required task. Work with customers to achieve the highest possible customer service, while ensuring sales orders are met. Communicate with customers to help minimize out-of-stock and minimize shrinkage. Work with the Plant Manager on other needed tasks that fall under the admin team’s scope of work, as well as support the QA Manager and Supervisors. 

• Review orders daily to ensure ALL orders are scheduled, and clearly communicate any changes that are needed to the departments affected.
• Data entry into JustFoods ERP of orders that are received, as well as ensuring data is set up correctly and adjusting the system when needed.
• Handle incoming inquiries via email and phone and direct queries to appropriate departments.
• Basic administrative duties:  photocopying, faxing, and filing.
• Sort and input vendor invoices.
• Assists in the coordination of customer accounts, including outlining product details, product availability, and creating and sending purchase orders.
• Act as backup for the Customer Service/ Order Desk team.
• Other tasks as assigned by the Plant Manager

Qualifications

• Minimum high school diploma
• Good knowledge of MS Office
• Accuracy and attention to detail in data entry
• Good organizational and multi-tasking abilities
• Good communication skills, both verbal and written. 
• Strong team player with a 'happy to help' attitude

Why you should join our team:

• Full-time starting immediately at $21.00 per hour.
• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive group health benefits, and retirement plans that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about Bento and our opportunities, please visit www.bentosushi.com.

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as Administrative Assistant, Administrative Specialist, Admin Assistant, Office Assistant and Office Coordinator.

#bentoUS