Summary
Location
Roseville
Type
full-time
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About this role
- 401(k)
- Bonus based on performance
- Competitive salary
- Free uniforms
- Training & development
- Diagnose and repair residential plumbing systems
- Present Straight Forward Pricing using Good / Better / Best options and obtain customer approval prior to performing work
- Explain diagnoses, repair options, and completed work clearly to customers to ensure full understanding and satisfaction
- Accurately document all job details in ServiceTitan, including notes, photos, estimates, invoices, and customer authorizations
- Test all work prior to job completion to ensure proper operation and reduce callbacks
- Maintain a clean and safe jobsite, including use of floor savers and protection of customer property
- Deliver professional customer service and represent the company brand at all times
- Operate and maintain a company-assigned service vehicle in a clean and organized condition
- Follow all safety procedures and demonstrate safe driving habits
- Minimum 5+ years of residential service plumbing experience
- Ability to work independently and operate a company service vehicle
- Strong customer service and communication skills
- Experience using ServiceTitan CRM or similar field service software (ServiceTitan preferred)
- Ability to present pricing confidently and close service work
- Valid driver’s license with a clean driving record
- Knowledge of local plumbing codes and permit requirements
Other facts
About Benjamin Franklin Plumbing of Roseville, CA
Benjamin Franklin Plumbing was founded on a simple premise—always be on time. As “The Punctual Plumbers,” customers know that they can count on us to always be on time and complete the work to their satisfaction. This established trust has allowed us to become a top plumbing franchise.
With Benjamin Franklin Plumbing, you are set up for success from the beginning. All our franchisees have access to the following:
Unlimited training and business coaching
Integrated business management systems
Marketing and advertising strategies to generate more sales leads
Whether you’re just starting out or looking to grow your business, becoming a part of Benjamin Franklin Plumbing means you are in business for yourself, but you’re never by yourself. We allow you to do so much more for your customers, your employees and yourself.
Contact us today to discuss a plan that will work for your business!
What you'll do
- The Lead Plumber is responsible for diagnosing, repairing, servicing, and replacing residential plumbing systems. This role requires excellent customer service and accurate documentation of all job details.
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