About this role
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Per Diem hours as needed either 8am-2pm or 2pm-8pm
Responsibilities
- Greets visitors immediately upon arrival
- Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
- Offers refreshments (coffee, water, etc.) to visitors, where applicable
- Manages doctor appointment book and beauty appointment book.
- Manages beauty and barber appointment book
- Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
- Keeps lobby clean and neat, free of clutter and trash
Requirements
- High school diploma or equivalent certificate preferred.
- Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
- 8 holidays & 3 floating holidays
- Discounted Meal Program
- Paid Training & Company-provided Uniforms
- Associate Referral Bonus Program
- Physical & Mental Health Wellness Programs
- 401k Retirement Plan with Company Match
- Medical, Vision & Dental Benefits
- Tuition Reimbursement Program
- Vacation and Health & Wellness Paid Time Off
*Eligibility may vary by employment status
Other facts
About Benchmark Senior Living
Transforming Lives Through Human Connection
Benchmark Senior Living was founded in 1997 by the company’s Chairman and CEO Tom Grape. Tom had long recognized the value of the consumer-centered approach to senior living and the many health and social benefits the philosophy offers residents.
Not only had Tom decided to make senior living his life’s work, but he did so with a commitment to set the industry standard – to be the benchmark.
Today, Benchmark is a leader in senior living throughout the Northeast, offering independent living, assisted living, mind and memory care, continuing care retirement communities and respite care options in 63 communities across seven states.
The company is the largest provider of mind and memory care in New England and has been at the forefront of this specialty throughout its history. Today, the company operates 11 communities dedicated to memory services and nearly all its communities offer personalized, needs-based mind and memory care.
Benchmark’s core values of Called to Care, Better Together and Be the Benchmark guide its mission of not only providing world-class care, but doing so in a way that keeps Benchmark focused on who and what matters most: our residents, their families and our associates.
What you'll do
- The Front Desk Receptionist greets visitors, handles phone calls, and manages appointment books for residents. They also act as a concierge for residents and maintain a clean lobby area.
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