Case Manager
full-time•Montpelier
About this role
Description
In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.
Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more.
We are launching a new program in Vermont designed to support individuals and families in planning, developing, selecting, accessing, coordinating, and overseeing medical, social, educational, and other services and supports. This includes providing planning, advocacy, monitoring, and guidance to help them make and evaluate their own decisions. We are hiring Case Managers to provide resources and support to individuals with intellectual and developmental disabilities, their families and guardians in order for the individual to be included in society, live as independently as possible and function at their maximum potential.
BENEFITS:
- Health, vision and dental insurance
- Life Insurance
- 401k plan with company match
- Profit sharing
- Tuition Reimbursement
- Paid Time Off and Sick Time Pay
- Flexible Spending Accounts (FSA)
- Advancement Opportunities
- and more!
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Must complete core competency training required by the State
- Performs evaluations and assessments to meet the needs of individuals served
- Assist and support the individual to understand the goals and activities of the person-centered planning process, including assessment.
- Facilitate and schedule participation in person-centered planning and assessment as needed.
- Complete Needs Assessment Annual Review Protocol once a year with the individual and their team.
- Assist the individual in discovery and exploration discussions, identifying preferences, strengths, goals and dreams, and needs in preparation for person-centered planning process.
- Facilitate the completion of the DS Budget and Service Planning Context Document.
- Facilitate the completion of any additional assessments and gathering of documentation as needed, and ensure this information is available for the person-centered planning process.
- Assist the individual in choosing people to be part of the person-centered planning team who may contribute valuable information during the planning process.
- Assist the individual to invite other people of the individual’s choosing (excluding legally prohibited individuals) to participate in person-centered planning meetings to occur at times and in locations selected by and convenient for the individual.
- Work with the individual to develop agenda(s) and follow up notes for person-centered planning meetings and ensure this information is distributed to members of the support team as approved by the individual.
- Support the individual to lead, and provide assistance as needed, throughout the person- centered planning process.
- Assist the individual and their support team in identifying any needed modifications to rights and freedoms
- Review and update person-centered service plan and related documents (including assessments), with the individual.
- Monitor person centered service plan implementation, satisfaction, and health and well- being through visits with the individual and review of documentation, and through engagement with their guardian (if they have one), family members as applicable, and their service providers.
- Review, assess and respond to emergency situations and incidents and assure that actions taken are appropriate and timely to protect the health and welfare of individuals.
- Validate that services provided are consistent with the ISA/ BIP person centered service plan, and the participant’s needs and desired outcomes.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must have knowledge of Vermont’s public service system for developmental disabilities services and brain injury services
- Fundamental understanding of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions.
- Must be able to work collaboratively while meeting individual performance goals
- Must be able to verbally and non – verbally communicate with a broad audience of stakeholders
- Ability and skill to use technology tools in the daily performance of duties
QUALIFICATIONS:
- Valid Driver's License
- Valid Auto Insurance
- Must live in the State of Vermont
- Minimum of 1 year working in a similar position
- Travel up to 75%
- Knowledge of Vermont's public service system of developmental disabilities services and brain injury services
- A bachelor’s degree in any field + 1 year of human services related experience such as supporting individuals with disabilities, special education, sociology, vocational rehabilitation and/or employment, protection and advocacy, psychology, substance use, aging, healthcare, social work, or other related field.
- OR an associate degree in human services or a closely related field + 2 years of human services related experience
- OR a high school diploma or equivalent + 3 years of human services related experience
Interested candidates can apply online at BenchmarkHS.com/Careers
Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.
Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.
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What you'll do
- Case Managers will provide resources and support to individuals with intellectual and developmental disabilities, assisting them in planning and accessing necessary services. They will also facilitate person-centered planning processes and monitor the implementation of service plans.
About Benchmark Human Services
At Benchmark Human Services, we believe that all people have immense potential, and it’s our mission to help those we serve reach theirs! Benchmark’s “think outside the box” approach to service provision has helped individuals thrive at home, at work, and in their communities for 65 years. Our breadth of services includes residential, vocational, and community-based programs for individuals with intellectual and developmental disabilities; early intervention and pediatric home health services; case management; crisis intervention; autism services; applied behavior analysis; and family preservation.
Benchmark’s 3,600 employees serve more than 20,000 children and adults throughout the country each day, helping them to become more independent; to be immersed in and connected to their community; to find meaningful and lasting work; and to achieve goals and reach milestones they may have never thought possible. Join a company built on innovation, empowerment, and the belief in human potential and start changing lives today!
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Frequently Asked Questions
What does a Case Manager do at Benchmark Human Services?
As a Case Manager at Benchmark Human Services, you will: case Managers will provide resources and support to individuals with intellectual and developmental disabilities, assisting them in planning and accessing necessary services. They will also facilitate person-centered planning processes and monitor the implementation of service plans..
Is the Case Manager position at Benchmark Human Services remote?
The Case Manager position at Benchmark Human Services is based in Montpelier, Vermont, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Case Manager position at Benchmark Human Services?
You can apply for the Case Manager position at Benchmark Human Servicesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.