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Store Manager - Retail Operations - Speedy Glass
full-timeEtobicoke$67k - $85k

Summary

Location

Etobicoke

Salary

$67k - $85k (CAD)

Type

full-time

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About this role

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Service Centre Manager

At Speedy Glass, our Service Centre Managers are the heart of our business. You are the face of the brand, the leader of your team, and the driver of customer experience and sales performance—all while living our core values of being Driven, Collaborative, Genuine, and Caring. This is a high-impact, customer-facing leadership role where your ability to connect with people, build strong teams, and deliver exceptional service will directly influence business success.

If you are interested in leading a collaborative team that gets results, this is the perfect place for you to start your career.

You Will Make a Difference By:

  • Leading from the front as the face of the Service Centre, delivering exceptional, care-driven customer experiences every day.

  • Driving sales and revenue growth by identifying opportunities and coaching the team in value-based selling.

  • Building and nurturing a strong, customer-first culture that extends to both internal and external stakeholders.

  • Leading, coaching, and developing a high-performing team with clear goals, accountability, and recognition for success.

  • Creating a positive, collaborative environment where people feel empowered, motivated, and supported.

  • Managing schedules, resources, and daily operations to consistently achieve service and business objectives.

  • Monitoring key performance indicators (KPIs) such as sales, customer satisfaction, productivity, and quality to fuel continuous improvement.

  • Ensuring flawless execution of safety, operational, and customer experience standards across all touchpoints.

  • Championing local marketing initiatives and community engagement efforts to strengthen brand presence and loyalty.

Who You Are:

  • A customer-obsessed, people-first leader passionate about delivering exceptional experiences and achieving results.

  • Guided by values of collaboration, integrity, care, and accountability in every interaction.

  • Experienced in leading teams, managing performance, and overseeing daily operations (3+ years in a leadership role).

  • Sales-driven with a proven record of growing revenue in customer-facing environments.

  • Energized by high-interaction roles that involve daily engagement with customers and teams.

  • A strong communicator and motivator who inspires others to reach their full potential.

  • Adaptable, proactive, and solution-oriented—thriving in dynamic, fast-paced settings.

  • Background in retail, hospitality, telecommunications, mobility, or automotive service is a strong asset.

  • Have a valid Class 5 or Class G license (Class 7 Novice, or G2 are not considered full driver’s license);

  • Be able to drive company vehicle to complete the tasks independently at the client’s site, where required.

  • Be willing to work at different Belron Canada locations near your home, when required.

Why Belron Canada will bring out your best:

  • You will be able to see the results of your work and are given the opportunity to try new things.

  • Forget unpredictable schedules and long hours. We have a life and know you have one too.

Vacancy Status: This opportunity is for an existing role within our organization.

Compensation: Range of pay for this role is between $67000 - $85000 per year.  Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location. 

Recruitment process: Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Accessibility: We welcome all applicants for this position and are committed to providing reasonable accommodations during the recruitment and selection process.  If you are contacted for a job opportunity, please let us know if you require accommodations because of disability to ensure your fair and equitable participation throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Other facts

Tech stack
Customer Service,Leadership,Sales,Team Building,Coaching,Communication,Problem Solving,Adaptability,Collaboration,Performance Management,Operational Management,Marketing,Safety Standards,Customer Engagement,Revenue Growth,Motivation

About Belron

Operating in 37 countries across 6 continents, and home to around 29,000 employees, who served 15 million customers in 2022, Belron is the world’s leading vehicle glass repair and replacement group.

We focus on building strong brands in the countries we operate in. Our key brands include Carglass®, Safelite® AutoGlass, Autoglass®, Lebeau®, O'Brien®, Smith&Smith® and Speedy Glass® .

Belron has a rich history and family values. How we do business today, our ethics and our spirit can be traced back to those values established many years ago in South Africa where we began. We are very clear about our purpose - we solve people’s problems with real care.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Motor Vehicle Manufacturing
Founding Year: 1897

What you'll do

  • The Store Manager will lead the Service Centre, ensuring exceptional customer experiences and driving sales performance. They will also manage daily operations, coach the team, and monitor key performance indicators.

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Frequently Asked Questions

What does Belron pay for a Store Manager - Retail Operations - Speedy Glass?

Belron offers a competitive compensation package for the Store Manager - Retail Operations - Speedy Glass role. The salary range is CAD 67k - 85k per year. Apply through Clera to learn more about the full compensation details.

What does a Store Manager - Retail Operations - Speedy Glass do at Belron?

As a Store Manager - Retail Operations - Speedy Glass at Belron, you will: the Store Manager will lead the Service Centre, ensuring exceptional customer experiences and driving sales performance. They will also manage daily operations, coach the team, and monitor key performance indicators..

Why join Belron as a Store Manager - Retail Operations - Speedy Glass?

Belron is a leading Motor Vehicle Manufacturing company. The Store Manager - Retail Operations - Speedy Glass role offers competitive compensation.

Is the Store Manager - Retail Operations - Speedy Glass position at Belron remote?

The Store Manager - Retail Operations - Speedy Glass position at Belron is based in Etobicoke, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Store Manager - Retail Operations - Speedy Glass position at Belron?

You can apply for the Store Manager - Retail Operations - Speedy Glass position at Belron directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Belron on their website.