Sales Floor Operations Manager
full-time•Miami
About this role
About Belong
We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.
The Role
Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality.
This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action — someone who can enforce standards, bring structure, and translate strategy into daily execution.
You’ll work extremely closely with Sales Leadership, acting as the operational backbone of the sales floor. This role is critical to ensuring discipline, data integrity, and repeatable performance as we continue to scale.
This is not a passive or purely strategic role. It’s hands-on, execution-driven, and central to how we build a scalable, high-performing sales engine.
What You’ll Do
Sales Floor Management
Own day-to-day execution on the sales floor
Drive discipline around:
Activity levels and progression steps
Pipeline hygiene and follow-up quality
Cadence and sequencing adherence
Enforce standards such as punctuality, preparedness, and accountability
Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
Act as the connective layer between leadership direction and rep execution
Sales Operations
Own cleanliness, accuracy, and reliability of Salesforce / Foundation
Perform daily pipeline inspections and reporting
Serve as the Salesforce power user for the Sales organization:
CRM configuration
Dashboards and reporting
Dialers, automation, and tooling
Simplify, document, and continuously improve sales processes
Translate sales strategy into operational workflows that scaleIdentify bottlenecks and proactively implement fixes
AI-Enabled Sales Execution
Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
Identify opportunities to automate manual workflows and reduce operational friction
Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes
What We’re Looking For
Experience
Strong background in B2C high-volume, high-velocity sales environments
Previous experience managing or operating a fast-paced sales floor
Proven Salesforce power user (reporting, automation, dashboards)
Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
Familiarity with AI applied to sales workflows is a strong plus
Profile & Mindset
Execution-first, low-ego, high-ownership mindset
Comfortable being both strategic and deeply hands-on
Obsessively organized and process-driven
Able to enforce standards without creating friction
Strong communicator who can operate across reps, managers, and leadership
Thrives in fast-moving, ambiguous environments
Why This Role Matters
This role is foundational to scaling sales without breaking execution
Hiring more reps only works if the system behind them is bulletproof
You’ll help design and run the operating system for a repeatable, high-performing sales orgYour work will directly impact revenue growth, forecasting accuracy, and team performance
Why Belong
We’re transforming one of the most broken industries (housing) into something fundamentally better
Work directly with senior leaders and operators building at scale
AI is embedded in how we operate and how we sell
Competitive compensation, equity, and benefits
High ownership, real impact, and clear growth paths
\nWhat you'll do
- The Sales Floor Operations Manager will oversee day-to-day execution on the sales floor and ensure that sales strategies are effectively implemented. This role is critical for maintaining discipline, data integrity, and repeatable performance as the organization scales.
About Belong
Belong is a not-for-profit provider with a long history of caring and specific expertise in supporting people with dementia.
Belong villages offer stylish independent living apartments or 24 hour care in village households.
To find out more, visit www.belong.org.uk
Your Life, your pace, your way.
Ready to join Belong?
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Frequently Asked Questions
What does a Sales Floor Operations Manager do at Belong?
As a Sales Floor Operations Manager at Belong, you will: the Sales Floor Operations Manager will oversee day-to-day execution on the sales floor and ensure that sales strategies are effectively implemented. This role is critical for maintaining discipline, data integrity, and repeatable performance as the organization scales..
Is the Sales Floor Operations Manager position at Belong remote?
The Sales Floor Operations Manager position at Belong is based in Miami, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales Floor Operations Manager position at Belong?
You can apply for the Sales Floor Operations Manager position at Belongdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.