About this role
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.
Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
Skills and Abilities
Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable with and enjoy assisting customers with makeup application and skincare services.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Other facts
About Belk
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
What you'll do
- The Beauty Advisor drives sales and enhances customer experience by building relationships and providing personalized product recommendations. Responsibilities include executing promotions, maintaining visual standards, and supporting store operations.
Ready to join Belk?
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