About this role
This individual will conduct investigations, provide training of store associates, and will partner with the Store Manager and/or Store Asset Protection Manager on resolution to shortage related issues.
Essential Functions:
List 5 -10 tasks that make up the essential functions required to perform this jobJob Functions
- Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion.
- Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID)
- Develop understanding of profitability to support the Store Manager with direct controllable expense.
- Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty.
- Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership.
- Ensure the Store Manager is aware of data security and safety related issues in the store.
- Maintains positive relationships between the store and law enforcement personnel.
- Manage the effective utilization and report any operability issues of all security systems.
- Complete special projects and other duties as assigned with a teamwork and collaborative approach.
Education / Experience Requirements:
Please select from below the expected Contribution Level for this rolePosition Contribution Level :
Minimum Education & Experience:
- High School Diploma or GED equivalent.
- Ability to operate a computer.
- Ability to work with minimal supervision.
- 1 or more years of retail, security and/or military experience.
Preferred Education & Experience:
- 1+ years of Asset Protection experience.
- Experience with exception based reporting and other analytical tools.
- Proficiency with Word, Excel, and Outlook.
- Industry certifications such as the LPC or LPQ is a plus but not required.
Knowledge / Skills Requirements:
EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operationsKnowledge & Skills
- Ability to maintain confidentiality and use discretion.
- Ability to make critical decisions in high pressure situations.
- Strong work ethic and ability to produce high quality work under deadline pressures.
- Ability to solve problems with consideration to their store.
- Ability to read, write, speak, and understand English.
- Ability to prioritize, adjust to new developments, and complete tasks is required.
- Demonstrates strong interpersonal skills.
- Demonstrated ability to make regular court appearances on the company’s behalf.
- Ability to travel with Regional Asset Protection Manager approval.
Physical Requirements:
Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.Physical
- Ability to operate standard phone, computer, calculator and other business machines.
- Ability to sit, walk, or stand, for brief to extended periods of time.
- Ability to travel to court or other locations with Regional Asset Protection Manager approval.
- Ability to perform some lifting (25-50 lbs.)
- Ability to climb ladders, scaffolds and work at heights.
- Ability to operate photographic and video equipment.
Reporting Relationships:
Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)Supervisor
Store Manager or Store Asset Protection Manager
Supervises
None
Other facts
About Belk
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
What you'll do
- The Asset Protection Lead assists the Store Manager with asset protection and shortage control programs, conducting investigations and training store associates. They also partner with management to resolve shortage-related issues and ensure compliance with safety programs.
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