Summary
Location
Lewes
Salary
$68k - $106k
Type
full-time
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About this role
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Benefits
In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:
- Sign-on and Referral Bonuses for select positions
- Tuition Assistance up to $5,000
- Paid Time Off
- Long Term Sick accrual
- Employer Contribution Plan
- Free Short and Long-Term Disability for Full Time employees
- Zero copay for drugs on prescription plan for certain conditions
- College Bound 529 Savings Plan
- Life Insurance
- Beebe Perks via Work Advantage
- Employee Assistance Program
- Pet Insurance
Overview
Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, able to assist in training new staff members and assist in continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle, maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervising staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific as necessary.
Responsibilities
Able to assist in training of new and current team members and continuing education as needed, i.e. CPR certification, POCT, CHAA and all required electronic systems. Conducts monthly staff meetings, weekly rounding and safety huddles Analyzes operations and needs to improve processes utilizing PDCA. Maintains Athena dashboards and reports. Partners with other Office Coordinators across the BMG network. Oversees daily charge capture. Oversees registration, point of service payments, insurance verification, financial counseling and quality monitoring. Participates in the interview process, complies with orientation process and ensures timely onboarding of new team members. Completes payroll edits and alerts manager within specified timeframe. Holds team members accountable for submitting requests and correction in a timely manner. Participates in coaching, counseling and disciplinary action processes. Motivates by recognizing, rewarding and reinforcing positive behavior and exemplary performance. Deals effectively with team members experiencing performance and/or behavior problems. Oversees answering service needs. Oversees provider and staffing coverage requests. Maintains healthcare providers call schedules.
Qualifications
Five years medical office experience
Competencies Skills
Essential:
Clear Communication Skills Both Written And Verbal
Able To Keep Confidential Information Regarding Patients, Team Members
Able To Withstand Crisis Situations
Has Skills To Provides Customer Service To Patients, Team Members And Visitors
Proof Of Current/Valid Car Insurance
Knowledge And Experience With Electronic Health Records
Valid DL With No More Than 3 Moving Violations
Credentials
Education
Essential:
High school graduate or equivalent
Entry
USD $68,889.60/Yr.
Max
USD $106,787.20/Yr.
Other facts
About Beebe Healthcare
Located in beautiful historic Lewes, Delaware, Beebe Healthcare offers an array of inpatient, outpatient, emergency, and diagnostic services. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the hospital on the Margaret H. Rollins Health Campus in Lewes, is a 210-licensed-bed, not-for-profit community hospital.
Beebe's specialized service lines include cardiac and vascular, oncology, orthopedics, population and community health, women's health, and surgical services.
In addition to the Margaret H. Rollins Lewes Campus, Beebe operates two additional health campuses. The Rehoboth Beach Health Campus includes the Tunnell Cancer Center, Outpatient Surgery Center, Specialty Surgical Hospital, outpatient services and Beebe Medical Group practices. The South Coastal Health Campus includes a free-standing emergency department and South Coastal Cancer Center. There are additional locations for primary care, specialty services, and outpatient services in Georgetown, Long Neck, Milford, Millsboro, and Millville. Beebe also offers Home Care throughout Sussex County and is proud to have the only hospital-based nursing school in the state, the Margaret H. Rollins School of Nursing.
A special place to work, live and thrive. Your search for that perfect job starts here.
Enjoy a long-standing culture of compassion and excellence, where you’ll appreciate our caring and inclusive community healthcare system located in an idyllic coastal community.
For job opportunities, upcoming events, and more, visit beebehealthcare.org/careers.
What you'll do
- The Practice Manager is responsible for managing day-to-day operations, supervising staff, and improving processes to enhance patient services and revenue cycle. This includes training staff, conducting meetings, and maintaining relationships with physicians and patients.
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