Job Summary:
The AI Business Analyst supports clients through technology change and process innovation, focusing on the adoption of automation and AI. This role collaborates with stakeholders to transform business processes, facilitate training, communicate project updates, and recommend process improvements. The incumbent analyzes advancements in AI, digital transformation, and cloud-based applications to recommend new product features, and works closely with clients to refine products and processes based on evolving needs.

Job Duties:

•    Works with AI & Innovation team to establish scope, deliverables, and resource requirements
•    Develops and executes comprehensive data and AI strategies to enhance customer experiences
•    Conducts market research and gathers customer insights to drive product development
•    Documents user stories in product backlogs and performs regular backlog grooming for AI capabilities
•    Collaborates with engineering teams to design, build, and refine AI-driven features and capabilities
•    Works closely with cross-functional teams to ensure product vision alignment and drive successful execution
•    Measures product performance and identifies opportunities for optimization and growth
•    Implements metrics and KPIs to track the success of AI initiatives
•    Articulates value proposition of new AI and technology features to stakeholders and prepares presentations for senior leaders
•    Develops domain knowledge across various service lines (government services, energy, healthcare, etc.)
•    Communicates milestones to stakeholders in a clear, accurate, and timely manner
•    Manages multiple priorities, commitments, and projects using an Agile approach
•    Collaborates with multi-disciplinary teams to drive adoption of new solutions
•    Other duties as required

Qualifications, Knowledge, Skills and Abilities:

Education:
•    High school diploma or equivalent, required
•    Bachelor’s degree, preferred with a focus in data, technology, STEM, preferred

Experience:
•    Three (3) to five (5) years of experience in data and/or AI technology business analysis or product management, required
•    Experience as an Agile practitioner collaborating across multi-disciplinary pods, preferred
•    Previous hands-on experience with value stream mapping,  preferred
•    Experience with roadmap prioritization and communicating benefits of new technology, preferred
•    Experience with Lean Six Sigma and business process re-engineering, preferred

Certifications:
•    Project Management Professional (PMP), preferred
•    Certified Business Analysis Professional (CBAP), preferred
•    Lean Six Sigma certification, preferred

Software:
•    Experience with AI/ML solutions, digital applications, and modern cloud-based platforms, required
•    Proficiency with business analysis and project management tools (e.g.,Confluence, Jira, Asana, ClickUp, Monday.com, Aha!, or Azure DevOps),  preferred
•    Experience with Visio, Miro, Mural, Figma, and other product design tools, preferred

Other Knowledge, Skills, & Abilities:
•    Strong problem-solving skills and mature judgment
•    Ability to bridge gaps between business and technology
•    Ability to utilize technology to solve customer challenges
•    Excellent written and verbal communication skills
•    Ability to present information clearly to diverse audiences
•    Ability to think creatively and adapt to new technologies
•    Ability to lead others in adapting to change and new technologies
•    Ability to manage multiple projects and priorities
•    Ability to travel as required by client/business needs
•    Ability to work in large, complex, and fast-paced organizations
•    Self-starts and works well in a team environment

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range:  $95,000 - $125,000
Maryland Range:  $95,000 - $125,000
NYC/Long Island/Westchester Range:  $95,000 - $125,000
 

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.”  Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets