Job Summary:

The  Experienced Senior Associate with middle and line management in the business practice, focusing mainly on the operational tasks and the daily agenda of clients and the MC HCM practice. The Experienced Senior Associate’s job is to provide a comprehensive HR advisory and consultancy service to staff and clients. The Experienced Senior Associate manages operational human resources related issues, including development and communication of policies, HR compliance, benefits administration, training administration, human resources reporting and coordinating in recruitment process, employee relations, performance management processes and HRIS.

Job Duties:

• Supports clients by providing guidance through the various procedures from start to finish
• Supports in the execution of project plans on engagements from analysis through implementation
• Assists with the benefits process and helps ensure all clients are aware of benefits
• Manages employee issues when needed for clients including, managing poor performance, managing conflict and assessing risk
• Provides support to the clients by running reports to analyze and compile data identifying trends
• Provides back up support for client HR functional areas
• Provides an advisory and consultancy service to staff and management on a range of human resources issues, procedures and policies consistent with employee standards, legislation and guidelines
• Liaises with MC HCM team in ensuring the effective high-quality delivery of client service
• Undertakes internal reviews, coordinates external reviews and advises on related processes for clients as needed
• Provides efficient and reactive consultancy service to staff, senior management and clients
• Conducts investigations and research into reclassification, classification and criteria advancement submissions and prepares appraisal reports of employees for clients
• Undertakes quality assurance checks and liaises with clients to ensure effective meeting of guidelines and standards
• Identifies, reviews and advises clients on tasks related to recruitment process and employment strategies to meet human resources requirements
• Develops, interprets and evaluates human resources operation guidelines and policies for clients
• Liaises with other agencies regarding the issues related to procedures and policies of human resources for clients
• Investigates, researches and prepares brief notes or reports on new policies, procedures and practices of human resources to ensure accurate service delivery to clients
• Undertakes special projects related to issues of human resources
• Keeps up with current issues and new developments in human resources 
• Other duties as required

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor’s degree, required; focus in Business Management, Human Resources, Psychology, preferred

Experience:

• Seven (7) or more years of human resources or related generalist experience including employee relations consulting, recruitment, organizational development, basics of compensation and benefits, required
• Exposure to employment and labor law, required

License/Certifications:

• PHR or SPHR certification, preferred

Software:

• Proficient in Microsoft Office Suite, specifically Word, Excel and PowerPoint, required

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Ability to interact with business clients
• Excellent interpersonal skills, such as working well with others and motivating people
• Knowledge of HR outsourcing marketplace
• Broad knowledge of HR functional areas and HR processes
• General understanding of employment function including legal and regulatory aspects and general human resources program administration
• Strong organization skills and attention to detail
• Ability to work on multiple tasks simultaneously with regular interruptions and complete tasks effectively within a reasonable amount of time
• Demonstrates excellent verbal and written communication skills, including ability to:
  • Effectively communicate in a courteous, professional and tactful manner by e-mail, telephone and in person with co-workers, management, clients and others in favorable or unfavorable situations
  • Respond well to questions in a timely manner
  • Demonstrate good listening skills
  • Write clear and concise business correspondence
  • Gather, organize and summarize information
  • Present clearly, credibly and confidently
  • Present technical information effectively
• Applies principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Follows and applies specific rules and regulations
• Works with minimal supervision
• Ability to travel based on client and practice needs 
   

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.”  Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets