Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

SCHEDULE:

• Full-time 40-hour position
• Days to early evening schedule
• Every 3rd weekend plus rotation holidays

LOCATION:

• Regional Hospital Coverage as needed by the department

Summary: 

Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the Pharmacy Technician Supervisor(s) and the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.

Demonstrate commitment and dedication to patient-centered delivery of care
           
The employee is expected to:
Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The incumbent serves as a representative of the department both inside and outside the Pharmacy and Hospital and must adhere to system and department compliance policies, any applicable laws and regulations, and the Baystate Operating Principles.

The Certified Pharmacy Technician Lead serves as the lead technician for a specific area, system, or function for acute care pharmacy services. In this role, the individual will serve as the content or subject matter expert and will be expected to support the orientation and training of employees for their oversight area and manage accountability and reporting related to operational metrics and regulatory compliance as needed.

Understand significant job responsibilities and performance factors that help meet the responsibilities, which include:
Drug Distribution
Dedication to Quality Improvement Initiatives
Customer Service & Teamwork
Attendance

Demonstrate commitment and dedication to patient-centered delivery of care, including a thorough understanding of drug distribution workflows focusing on medication safety, quality, and value, and participation in quality improvement initiatives.

Job Responsibilities: 

1) Distributive Pharmacy Services:
Demonstrates a thorough understanding of the duties and responsibilities of the position to which they are assigned and performs various functions associated with the institutional drug distribution system and per regulatory and compliance standards. This includes, but is not limited to:
Obtains a basic knowledge of the general chemical and physical properties of drugs handled in the pharmacy department. This includes identifying medications that are light-sensitive, requires refrigeration, are caustic, or poisonous.   The employee is also able to use references to locate stability information or material safety data sheets
Operates automated technology (Pyxis, compounders, computers, etc.) in accordance with policy, procedures, and manufacturing instructions.
Appropriately utilizes automated dispensing machines to facilitate medication dispensing per BH policy and procedure.
Accurately prepares and distributes

2) Dedication to Quality Improvement Initiatives: 
Accurately refills, checks, locks, and stickers code carts according to policy/procedure.
Understands the various satellites and shifts and is familiar with the different specialty areas and procedures
Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications
Gains an understanding of population-specific preparation procedures (geriatric, adult, pediatric, and neonatal dosage forms and products)
Leads/Participates in QI initiatives related to their work area

3) Customer Service & Teamwork: 
Interacts effectively with other members of the department and health care team regularly. Maintains attentiveness to the rights of patients. Maintains confidentiality of patient information.
Triage orders, determine priorities, processes orders, and notify the pharmacist as appropriate. 
Receives and refers incoming calls for the department that handles the pharmacy windows.
Leadership, Training, and Orientation:
Serves as trainer and educator for employees being training in specialty areas

4) Attendance: Employee is aware of and follows BH attendance policy

Required Work Experience: 

1) 2 years of experience as a Pharmacy Technician in an acute care setting and experience in the area/technology/system they will be leading

Preferred Work Experience: 

1) None Listed

Skills and Competencies: 

1) Possesses good interpersonal, verbal, and written communication skills

Understands the principles of staff engagement

Proficient in computer skills (MS Word, Excel, PowerPoint) preferred

Ability to work independently

Demonstrated math skills

Education:

Certifications:

Equal Employment Opportunity Employer