About this role
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
JOB SUMMARY
The Business Writer is part of a team that works closely with Bayshore business leads to respond to business development opportunities with particular attention to requests for proposals (RFPs).
DUTIES AND RESPONSIBILITIES
Primary Duties
• Analyze/interpret requirements of RFPs (requests for proposals) and other RFXs.
• Organize team meetings to develop the initial timeline and response schedule. Monitor this schedule and ensure all stakeholders and Subject Matter Experts (SMEs) identified are aware of timelines. Identify any risk issues associated with meeting timelines and escalate these issues to the Proposal Development Manager.
• Develop and write clear and concise proposals in response to RFPs and prepare other documents in support of the RFP process, producing finished documents that are fully compliant with the client’s submission requirements.
• Collaborate with business lead(s) and internal resources throughout the RFP process to identify strengths, clarify issues, identify gaps, develop customized content, obtain feedback on local business and unique community information, and make required modifications to existing content.
• Assist in the identification of value propositions and support the writing of competitive differentiators.
• Edit and proofread proposal content for clarity, grammar, and compliance with client specifications and company standards.
• Coordinate the proposal review process, organizing review meetings and consolidating feedback from various stakeholders to refine proposals.
• Respond to quality process and audit questionnaires as part of RFP process or as adjunct to contractual requirements.
• Utilize and update the existing Best Answers database to improve productivity and increase the proposal process efficiency.
• Follow the Bayshore proposal development process, consistent with the requirements of ISO, Bayshore’s Quality Management System requirements.
• Participate in quality activities, policy development, and/or continuous improvement initiatives in keeping with the company's Quality Management System.
• Maintains confidentiality of client and corporate information.
• Support in the preparation of PowerPoint presentations as and when needed.
• Complete other tasks of similar scope as requested.
REPORTING RELATIONSHIP
The Business Writer reports directly to the Proposal Development Manager and works closely with the proposal team resources, business leads, area directors, and other individuals identified as having a role in the development of the specific proposal.
Work Location : Bayshore Healthcare, National Office, Mississauga ON
Hybrid – At least 2 days onsite weekly
Education
University degree in relevant area (i.e., science, journalism, health science, social science, health policy, pharmacy); Masters/PhD level of education is an asset.
Experience
Requirements: extensive written communication experience in any of the following: proposals, grants, quality/audit documents, policy writing, or other technical document.
Assets include: analytical abilities; experience with quality management systems/ quality audits/pharmaceutical quality; digital health writing; and/or clinical experience.
French language proposal writing experience a definite asset.
Other Skills and Abilities
Ability to work independently and as part of a team; exceptional organization, analytical, multi-tasking and project management skills; ability to build consensus; demonstrated ability and competency in MS Word including formatting; basic ability in Excel and ability to quickly familiarize with various online submission portals.
Other facts
About Bayshore
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
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What you'll do
- The Business Writer will analyze RFP requirements and develop clear proposals in response. They will collaborate with business leads and internal resources to ensure compliance and quality in proposal submissions.
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