About this role
Overview
Baylor Scott & White Institute for Rehabilitation
Location: Dallas, TX
Centralized Scheduler
Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
Minimum starting salary: $18 - $25 per hour based off experience
This is NOT a remote position, applicants are required to come into the office.
Benefits of becoming a Centralized Scheduler with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health, Dental, and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
*Eligibility and effective dates vary
Responsibilities
The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.
- Answering incoming rollover calls from clinics
- Calling referrals received from provider sources
- Overall high call volume and returning patient’s voicemails
- Working out EPIC, Therapy source and other sites to obtain and call referrals
- Team of 15 Schedulers
Qualifications
Minimum Qualifications
- High School Diploma or equivalent required
Preferred Qualifications
- Bilingual preferred
- Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
- One to two years medical billing and administrative experience preferred.
- Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
- Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
#BSWIR-Outpatient
Additional Data
Equal Opportunity Employer including Disabled/Veterans
#BSWIR-Outpatient
Other facts
About Baylor Scott & White Institute for Rehabilitation - Outpatient
Baylor Scott & White Institute for Rehabilitation is a partnership between Baylor Scott & White Health and Select Medical. Its expansive rehabilitation network is one of the largest in Texas with four rehabilitation hospitals (in Dallas, Fort Worth, Frisco and Lakeway), one rehabilitation unit located in Baylor Scott & White Medical Center - Irving and more than 100 outpatient clinics located throughout North and Central Texas. Baylor Scott & White Institute for Rehabilitation promotes a patient-centric environment with employees who have a calling to help patients get back their independence after a debilitating injury. In addition, Baylor Scott & White Institute for Rehabilitation’s Continuum of Care philosophy ensures quality care throughout the entire rehabilitation process. Perhaps that's one reason why U.S. News & World Report and Newsweek ranks Baylor Scott & White Institute for Rehabilitation as one of "America's Best Hospitals."
What you'll do
- The centralized scheduling department is responsible for scheduling referrals for all 100+ outpatient clinics. This includes answering incoming calls, returning patient voicemails, and working with various systems to obtain referrals.
Ready to join Baylor Scott & White Institute for Rehabilitation - Outpatient?
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