About this role
JOB SUMMARY
The Manager Clinic Operations 2 coordinates all activities in physician offices, clinics or other areas that assist patients to ensure high quality, patient-centered care and compliance with established policies, procedures and standards.
ESSENTIAL FUNCTIONS OF THE ROLE
Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations. Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
Develops, reviews, revises, submits and implements policies, procedures, and objectives for practice that are aligned to the organization's objectives.
Interviews, selects, trains, supervises, evaluates, counsels and recommends termination of assigned employees. Approves and contributes to in-service education programs for assigned personnel.
Coordinates accounts receivable management to ensure maximum reimbursement.
Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
Provides information to physicians, community groups and referral agencies about programs provided by practices.
Investigates, resolves and documents resolution of patient complaints.
KEY SUCCESS FACTORS
Demonstrated leadership, communication and problem-solving skills.
Demonstrated effectiveness in team development strategies.
Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization and organizational skills.
Able to travel as required.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - Associate's or 2 years of work experience above the minimum qualification
- EXPERIENCE - 4 Years of Experience
Other facts
About Baylor Scott & White Health
With us by your side, there's no stopping you. It's why we're creating a new kind of healthcare at Baylor Scott & White. And we're just getting started.
As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform — MyBSWHealth.
Through 52 hospitals and more than 1,300 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans.
For more information visit: BSWHealth.com.
What you'll do
- The Manager Clinic Operations 2 coordinates activities in clinics to ensure high-quality, patient-centered care. This includes managing daily operations, staffing, policy implementation, and resolving patient complaints.
Ready to join Baylor Scott & White Health?
Take the next step in your career journey