About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401 (k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

Job Summary

The Advanced Field Service Engineer II repairs, maintains, tests, and calibrates complex diagnostic imaging equipment. This ensures safe and proper operation. These systems include CT, MRI, Nuclear Medicine, and Angio Cath systems. Maximizes patient safety by ensuring proper use and performance of patient care equipment.

Essential Functions of the Role

• Performs scheduled preventive maintenance (PM) following hospital policies, procedures, and industry standards. Uses specialized test equipment, tools, and simulation devices.
• Maintains, services, troubleshoots, and calibrates complex diagnostic imaging systems. Uses manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the best repair method based on clinical need and cost.
• Document all service events, performance tests, and corrective maintenance. Follow department policy using computerized maintenance management and standard office software.
• Accountable for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation.
• Helps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
• Communicates effectively with customers using various tools. Establishes rapport with staff and keeps clinical staff and management informed of repair status.
• Communicates and works in conjunction with imaging equipment service providers to facilitate efficient equipment installs and repairs.
• Participates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.
• Recommends improvements to PM schedule frequency, testing procedures and/or documentation forms.
• Participates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.
• Must have a valid driver’s license and clean driving record for the last 5 years.
• Must be able to travel between all Baylor Scott and White facilities as assigned.
• Must stay overnight when traveling over 2 hours in one direction, if deemed necessary by HTM management.
• Must maintain the assigned Baylor Scott and White owned vehicle under BSWH policy.
• Must make every effort to protect and secure the assigned BSWH vehicle and contents at all times.
• Must comply with all state laws and parking regulations while operating the assigned BSWH vehicle.
• Must accurately maintain a truck inventory of parts, tools and test equipment on a monthly basis.
• Must take part in the on-call rotation for the specified specialty or HTM geography as assigned.
• Must have a fully functioning smartphone. BSWH will provide a stipend for it to respond to all calls and work orders.
• Must cover small travel expenses, which BSWH will reimburse based on their policy.

Key Success Factors

• Able to repair, maintain, test, and calibrate complex diagnostic imaging equipment/systems to ensure safe and proper operation.
• Able to routinely travel to other Baylor, Scott & White facilities to help with scheduled and unscheduled service activities.
• Able to effectively communicate with and interact with customers, providers and team members.
• Able to take part in on-call rotation.
• Able to effectively self-manage time and assigned projects.
• Must have the physical ability to raise and move material weighing up to 40 pounds.
• Knowledge of computer systems and networking.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 4 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -
  • Drivers License (TXDL): Must have a Texas driver's license or obtain within 90 days of hire.