About this role
Job DetailsJob Location: Mckee Clinic - San Jose, CA 95127Education Level: Medical Assistant CertificateSalary Range: $27.08 - $31.39 HourlyJob Category: Health CareOverall Summary:
Medical Assistants III provide patient care under the orders and guidance of clinicians in accordance with Bay Area Community Health (BACH) clinic protocols and policies. Medical Assistant III, under Clinic Operations Management supervision, will perform various assignment within their scope of practice to support comprehensive quality medical care. Medical Assistants will be providing support in various clinic departments within BACH that include, but not limited to, Primary Care, Pediatrics, OB/GYN, Optometry, and Podiatry.
Essential Responsibilities:
Perform all duties for MA I and II, plus:
Report daily productivity and utilization
Monitor patient flow throughout the day including wait times, inform clinic management of any urgent issues (e.g. patient, staffing and facility issues).
Cover breaks and lunches throughout the day
Support MAs when there is staff shortage, where needed
Provide training for externs, new hires and MA I, II; present short clinical topics at huddles or training classes.
Sign off individual skills on MA Competency checklists
Monitor MA attendance and performance and provide feedback to clinic supervisor or manager.
Train new hires and externship students
Coordinate with clinic management in preparation for audits and lead in completing all required Corrective Actions
Assist with office/medical supplies and inventory management
Act as Super user and trainer for electronic health records
Coordinate assignments with Care Teams
Serve as backup to Clinic supervisor, when needed
Able to correct new hire/extern clinical techniques
Work flexible schedules including evenings, weekends, and overtime, as necessary and work at any other BACH clinics, as assigned
Other duties as assigned
Secondary Responsibilities:
Attend workshops, training, and meetings as needed, and as requested.
Perform other duties as assigned by supervisor.
QualificationsQualifications:
High School Diploma or equivalent
Certification of completion in Medical Assistant
CPR
Preferred Education, Experience, and Training:
2 – 4 years healthcare work experience
Proficient in Microsoft Office Suites
Bilingual preferred
Physical Demands:
This position requires:
Sitting, walking, and standing associated with a normal medical, clinical and administrative office environment, with some bending, reaching, stretching, and lifting up to 25 pounds.
Manual dexterity for tasks involving standard office equipment and computer keyboard, including repetitive movements, such as typing.
Traveling to work sites, including some exposure to outside elements.
Exposure to potentially dangerous materials and situations, requiring adherence to extensive safety precautions and possibly the use of protective equipment.
Supervises:
None
About BAY AREA COMMUNITY HEALTH
Mission
To deliver exceptional health and social services that improve quality of life for the individuals, families, and communities we serve
Vision
For everyone in our community to have access to high quality, comprehensive, and affordable health care
Values
Equality: Everyone deserves to enjoy quality health care, no matter their ability to pay
Commitment: We are dedicated to FQHCs, and will seek opportunities to advocate and strengthen this service model
Community: By listening to our community with humility, we gain strength, partnership, and purpose
Respect: All who enter our doors – patients, staff, community, and partners – are heard with an open mind, valued for their unique strengths, and treated with respect and kindness
Excellence: We constantly strive to perform at the highest level while learning new ways to improve our work
About Us
Bay Area Community Health was formed in 2020 off the strength of southern Alameda County’s Tri-City Health Center and Santa Clara County’s Foothill Community Health Center. Formed during the middle of the COVID-19 pandemic, Bay Area Community Health (BACH) brings more than 70 years of combined service to the area that stretched from Union City to Gilroy.
Before forming BACH, Tri-City Health Center served the Fremont community for 50 years, becoming a central force for providing health services to all in southern Alameda County.
Foothill Community Health Center began servicing low-income families and individuals in East San Jose in 1996 and the greater Santa Clara County region in 2011.
Both organizations bring decades of service, relationships, and professional staff to Bay Area Community Health. BACH serves more than 100,000 people, who rely on high-quality healthcare services, regardless of their immigration status, ethnicity, disabilities, or ability to pay,