About this role
POSITION SUMMARY:
The Snack Shack Lead will provide daily direction to the Outfitters in the department to include but not limited to, high engagement customer service, drink preparation, proper food handling, inventory management and service engagement. In addition, the Snack Shack Lead will provide prompt, friendly service to guests while maintaining all food and health compliance standards in a fast-paced retail environment. This individual will complete the food and drink preparation following the company expectations, complete the sales transactions through point of sale and support other functions including Outfitter training, food and supply ordering, stocking, cleaning and sanitizing within the coffee shop.
ESSENTIAL FUNCTIONS:
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all guests.
- Provides daily direction and training to Outfitters and prepares task lists.
- Oversees department product and supplies orders preventing out of stocks.
- Ensures compliance with operational standards, company policies, safety and sanitation guidelines, federal/state/local laws and ordinances.
- Demonstrates knowledge of the entire food and beverage menu and its preparation.
- Receive and process payments through point-of-sale register.
- Clean and maintain all brewing equipment and report any maintenance needs promptly.
- Support and maintain inventory of all supplies and food products utilized in the coffee shop.
- Remains knowledgeable of all current promotions for the coffee shop and the retail store.
- Maintains cleanliness, sanitation and organization of the work area and coffee shop.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or Equivalent
- Preferred Degree: High School Diploma or Equivalent
KNOWLEDGE, SKILLS, AND ABILITY:
- Excellent organization skills and attention to details.
- Ability to utilize recipes to create customer orders.
- Ability to maintain a neat and clean workspace.
- Excellent written and verbal communication skills.
- Adaptability to new processes and procedures.
TRAVEL REQUIREMENTS:
- N/A
PHYSICAL REQUIREMENTS:
Regularly walks, stands, and lifts up to 50 lbs. Occasionally does computer work Seldom/Never sits
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
Other facts
About Bass Pro Shops
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors.
Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.
What you'll do
- The Snack Shack Lead provides daily direction to Outfitters, ensuring high engagement customer service and compliance with food and health standards. They oversee inventory management, food preparation, and maintain cleanliness in the coffee shop.
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