The National Accounts Cash Application Specialist is responsible for the timely and accurate

application of all incoming payments for our national accounts. This role involves handling high-

volume and complex transactions, researching and resolving payment discrepancies, and working

closely with the credit and collections team to maintain accurate customer account balances. The

ideal candidate is detail-oriented, proficient with ERP systems, and skilled in reconciliation, and

has previous experience working with Lowes, Home Depot, and Amazon.

Essential Duties and Responsibilities

 Accurately and timely post all incoming payments, including checks, ACH, wire transfers,

and credit card payments, to national customer accounts.

 Research and resolve payment discrepancies, including short-pays, overpayments, and

unapplied cash, in a timely manner.

 Reconcile daily cash receipts to bank deposits and lockbox reports to ensure accuracy and

completeness.

 Identify, code, and process customer deductions (e.g., for shortages, damages, promotional

allowances) in accordance with company policy.

 Collaborate with the Credit, Collections, and Sales departments to resolve invalid

deductions and other customer account issues.

 Proactively manage and minimize unapplied cash by investigating and resolving unidentified

payments.

 Assist with account reconciliation detail for review by the Credit Manager.

 Prepare and distribute daily, weekly, and month-end reports related to cash receipts,

application, and accounts receivable aging.

 Maintain organized and accurate records of cash batches, remittances, and related

documentation for audit purposes.

 Perform filing, data entry, and other general administrative tasks as needed.

 Sort and distribute mail and email correspondence related to customer payments.

 Assist in month-end closing procedures.

 Other duties as assigned by management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

Education and/or Experience:

 3+ years of dedicated Cash Applications experience, preferably in a high-volume

environment handling large, complex accounts.

 High proficiency in Microsoft Office Suite, with advanced skills in Excel (VLOOKUP,

pivot tables) for reconciliation and reporting.

 Strong 10-key data entry skills with a high degree of accuracy and speed.

 Experience with a major ERP system (e.g., SAP, Oracle, NetSuite, AS400) is highly

desirable.

 QuickBooks experience is a plus.

 Experience with bank lockbox systems and processing electronic remittances (EDI) is

preferred.

Skills and Abilities:

 Strong analytical and problem-solving skills with the ability to research and resolve complex

payment discrepancies.

 Exceptional attention to detail and a commitment to accuracy.

 Excellent written and verbal communication skills for interacting with internal teams and

external customers.

 Proven ability to manage multiple tasks, meet deadlines, and work effectively in a fast-

paced environment.

 A collaborative mindset and the ability to work well within a team.

Work Environment

The work environment is a typical office setting. The role is primarily sedentary but may require

occasional lifting of up to 20 pounds, reaching, and carrying. The position requires frequent use of

standard office equipment, including computers, phones, and copy machines. The physical

demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job.

Job Type: Full-time