Job Description

Purpose of the role

To manage the implementation of strategic change initiatives to enhance the banks operational efficiency. 

Accountabilities

• Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems.
• Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives.
• Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders.
• Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement.
• Comply with all regulatory requirements and internal policies related to change management.
• Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Step into a role of AVP Change & Transformation, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations.

You may be assessed on key critical skills relevant for success in role such as:
 

• Lead business readiness & change impact assessment by identifying impacts, risks, dependencies, and opportunities to ensure the organization is prepared for strategic change initiatives.

• Drive stakeholder alignment & adoption through effective communication, resistance management, and close collaboration with senior leaders, project teams, and external partners.

• Ensure smooth transition to BAU by partnering with Client Readiness, Operations, and Technology teams to integrate operating models, training, communications, and governance into project delivery.

Desirable skills sets:

• Any AML stream related experience, preferably CDD (Client Onboarding).  

• Should have interacted with Front office and RM teams via Phone daily.

• Should be flexible for any shifts.

• Should have worked on all Risk types and individually able to classify a risk of both individual and entity client types.

• Proficiency in spoken and written English is a must.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This position is based out of Noida/Gurgaon.