About this role
Job Summary
The Revenue Cycle Supervisor is responsible for the day to day operation of the department.
Responsibilities
- Creating and implementing policies that ensure the accuracy of credits on patient accounts.
- Overseeing the staff of the revenue cycle department
- Managing work queues and staff work flows
- Communicating with insurance providers and reviewing policy changes for payers.
- Analyzing credit accounts and working with Manager on trends causing credits on an account.
- Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings
- Train new staff along with the department manager.
- Work with the department manager on staff production and quality .
- Train staff on any performance issues.
Specifications
Experience
Minimum Required
- Minimum of one year experience.
Preferred/Desired
- Previous Lead or Supervisory experience within revenue cycle or contract variance .
Education
Minimum Required
- Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Training
Minimum Required
Preferred/Desired
- Experience in Epic or other practice management systems .
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Other facts
About Baptist
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
What you'll do
- The Revenue Cycle Supervisor oversees the daily operations of the revenue cycle department and manages staff performance. Responsibilities include creating policies for account accuracy, analyzing credit accounts, and training new staff.
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