Assisted Living Manager

Hallmark on the Park | Abbotsford BC, Canada | Temporary Full Time  

The Opportunity 

At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive, vibrant communities. As a member of our team, you’ll find a fulfilling career in a collaborative environment where support for you is prioritized. 

In the role of Assisted Living Manager, you'll be responsible for coordinating and ensuring the delivery of quality care and services for our Assisted Living (AL) Residents at Hallmark on the Park community in Abbotsford in collaboration with a multi-disciplinary team. 

About The Role
*This is a temporary full-time position

As the Assisted Living Manager, you conduct pre-occupancy interviews, assess potential clients, and provide orientation for new residents and their families. You develop and maintain care plans for both Health Authority funded and private pay residents, ensuring accurate documentation and effective implementation. You collaborate with the clinical services team and external health professionals to support wellness programs and best practices. You lead, mentor, and support your team, ensuring effective scheduling, performance management, and compliance with health and safety regulations. Additionally, you manage the Assisted Living budget, track expenditures, and contribute to professional development and health and safety initiatives within the community. You model Baptist Housing's values and demonstrate servant leadership by the needs of others. 

Key Responsibilities

• Conduct Resident assessments and pre-occupancy interviews to determine care needs and service eligibility.
• Develop, implement and maintain Resident Care Plans, Personal Services Plans, and Assignments and Delegations of Tasks.
• Provide orientation, education, and ongoing clinical guidance to Residents, families and care teams.
• Lead and support clinical initiatives and Resident Wellness programs in alignment with best practices and regulator requirements.
• Monitor care delivery, medication management, and documentation to ensure compliance with standards and legislation.
• Oversee incident reporting, investigations, and follow-up actions to reduce risk and improve care quality.
• Identify changes in Resident needs and support safe transitions when care requirements exceed service capacity. 
• Promote a culture of health, safety, and infection prevention across the Assisted Living community.
• Ensure team education and compliance with health and safety policies and procedures.
• Provide leadership, coaching, and performance management to assigned team members.
• Collaborate with internal and external partners to support integrated care delivery and organizational objectives.

Requirements

• ​​​​​​Completion of a recognized training program for Registered Nurses
• A registered license in good standing with the BCCNM
• Courses or certification in Gerontology
• Courses or certifications in Business or Healthcare Administration
• Current certification in Emergency First Aid: Community Care
• Five years of experience in supervising and managing team member performance
• Three years of experience within a seniors' Assisted Living community or equivalent combination of education, training and experience

About You

You are a compassionate and dedicated individual who embodies the values of Baptist Housing. Your exceptional interpersonal skills enable you to build and maintain professional relationships with team members, residents and visitors, always showing care, sensitivity, and respect. Your positive attitude and effective communication skills, both verbal and written, make you a valuable team leader and mentor. You thrive in both independent and collaborative work environments, demonstrating a high level of autonomy and teamwork. You have a proven ability to develop and deliver training programs, supervise team members, and handle interviewing, assessment, and documentation tasks efficiently. Your conflict resolution skills ensure relationships are preserved and enhanced. As a critical thinker, you possess strong problem-solving abilities, well-developed organizational skills, and effective time and workload management. You adapt to changing priorities with ease, ensuring smooth operations. Proficient in using computers and required software, you ensure health and safety practices are followed, maintaining a safe and healthy environment for all. Your commitment to stewardship, innovation, and teamwork, along with a good sense of fun, ensures you contribute positively to the mission of Baptist Housing. 

Compensation & Benefits 

We offer a competitive compensation package with an annual salary range of $105,000 to $115,000.

Baptist Housing Careers 

Our Promise to You!

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents. 

Why Work at Baptist Housing? 

• Meaningful Service: Your work matters! You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful. 
• Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves. 
• Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs.