Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. 

Description:

Interviews patients to gather complete and accurate information in accordance with guidelines from the State of Florida, the Florida Department of Health, and the Office of Vital Statistics, ensuring Certificates of Live Birth are completed within five days at any location. Collects Healthy Start Program information and completes all required HRS documentation. Collaborates with the team to meet department goals, enhance patient satisfaction, and uphold service standards.

Qualifications:

Degrees:

• High School,Cert,GED,Trn,Exper.

Additional Qualifications:

• Possesses strong verbal and written communication skills, with the ability to effectively interact with both internal and external customers.
• Skilled at working under pressure and meeting deadlines while maintaining a positive attitude and delivering exceptional customer service.
• Able to work independently, follow instructions, and complete assignments within established guidelines and standard practices.
• Experienced in fast-paced, customer-focused environments.
• Highly detail-oriented with excellent interpersonal and organizational skills.
• Proficient in modern office practices, procedures, and equipment, with intermediate knowledge of Word and Excel, as well as strong database and computer literacy.
• Requires typing speed of 25 wpm and the ability to pass a filing test.
• Bilingual preferred.
• RHIT or RHIA certification preferred.

Minimum Required Experience:
1 Year

EOE, including disability/vets