Parts Manager – Grande Prairie Motorsports & Harley-Davidson (Grande Prairie, AB)
Be the heartbeat of our parts counter. If you live and breathe the Harley-Davidson and powersports lifestyle and love helping riders get exactly what they need, this is your next career move.
Why You’ll Love It Here
• Growth path: leadership training, vendor certifications, and a clear route to senior management.
• Inclusive, rider-first culture with year-round community events.
• Competitive compensation (base + bonuses) with benefits, RRSP/TFSA options, staff discounts, paid training, and demo/ride opportunities.
• Stable full-time schedule with seasonal flexibility during peak riding months.
What You’ll Do (Key Responsibilities)
• Lead a customer-facing Parts Department that delivers fast, accurate solutions for riders and the Service team.
• Forecast demand by season (street, ATV/UTV, snowmobiles, power equipment) and maintain optimal min/max stock levels.
• Source, order, receive, and bin parts; process returns, cores, and warranty claims; reconcile invoices and credits.
• Partner with Service to pre-pull parts for repair orders; build job kits for common services and campaigns.
• Coach, schedule, and develop counter staff; hire and onboard seasonal team members.
• Set pricing strategies, monitor margins, turns, fill rate, and days of supply; action cycle counts and annual physical inventory.
• Negotiate with OEM and aftermarket vendors; leverage order discount programs and freight optimization.
• Own merchandising for P&A and apparel; plan promos that move high-impact SKUs without eroding margin.
• Maintain clean, safe, and compliant work areas; uphold brand standards and accurate DMS data (e.g., Lightspeed or similar).
What You Bring (Must‑Haves)
• 2+ years in powersports or motorcycle parts operations (automotive parts experience considered with strong ride knowledge).
• Proven customer service skills and parts look-up mastery (OEM microfiche/diagrams, supersessions, interchange).
• Hands-on inventory control experience: receiving, bin locations, cycle counts, adjustments, and aging stock reduction.
• Team leadership: coaching, scheduling, and performance feedback in a fast-paced, seasonal environment.
• Fluent with dealer management/POS systems and Excel basics; accurate cash handling and reconciliation.
Nice to Have
• Harley-Davidson product knowledge and P&A fitment expertise.
• Vendor program experience (returns allowances, co-op, dating/terms).
• Basic mechanical understanding to support Service diagnostics and parts verification.
Our Commitment to Inclusion
We welcome applications from all qualified candidates. Accommodations are available upon request throughout the hiring process. We are committed to an inclusive, barrier‑free workplace in line with Alberta and Canadian human rights laws.
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