Wealth Management Banking Specialist

Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.

Job Description:
This job is responsible for partnering with Merrill Financial Advisors (FAs) to deliver banking and borrowing solutions to their clients. Key responsibilities include creating relationships with FAs to deepen Merrill client relationships by connecting them to consumer banking solutions and providing ongoing servicing of those solutions. Job expectations include providing comprehensive banking solutions to clients, serving as a digital product expert, as well as identifying and encouraging FA client referrals to other Bank of America specialists.

Responsibilities:

• Emphasizes broader banking implications and benefits to Financial Advisors (FAs) and their teams to promote incorporation of banking into day-to-day FA practices and operations

• Partners with Financial Advisor teams to educate clients on banking products and help navigate complex client situations

• Delivers a high-quality client experience that is consistent with the expectations of a Wealth Management client by providing comprehensive financial solutions to clients, including managing expenses, building wealth, and managing debt

• Ensures exceptional client service quality delivery by supporting the operational execution of tasks and conducting follow-up routines to meet client needs

• Understands and accesses the full breadth of resources across the bank to create opportunities that meet a client's diverse financial needs

Required Qualifications:

• Demonstrates proven results exceeding goals in a client-centric, results-driven environment

• Possesses strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building relationships and demonstrates a commitment to providing personalized service

• Has demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals

• Exhibits proven client service skills and the ability to resolve problems independently or escalate as needed to promote client satisfaction

• Can build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration

• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives

• Demonstrates initiative, a commitment to continuous learning and the ability to adapt to changing demands and requirements to grow one’s career

• Applies strong critical thinking and problem-solving skills to meet clients’ needs

• Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results

• Exhibits strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills

• Can learn and understand technology to assist clients with the latest in Digital and Digital banking​

Desired Qualifications:

• Experience in the financial services industry working with high-end clients providing advice on products and solutions for any stage of their lives

• Knowledge of banking (lending/savings/transactional) and investing products and services along the latest online and digital capabilities

• Prior sales experience in a salary plus incentive environment with individual goals, where goals were routinely met or exceeded

• Prior experience providing excellent service to high-end clients and excelling in that environment

Skills:

• Deposit Solutions Product Knowledge

• Customer and Client Focus

• Influence

• Relationship Building and Networking

• Executive Presence

• Sales Performance Management

• Analytical skills

• Presentation skills

• Influencing skills

• Problem solving

• Active listening and Communication skills

• Relationship Building

• Industry knowledge

• Time management

• Resilience

• Collaboration

• Business development focus

• Ability to overcome objections.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$70,000.00 - $90,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.