Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities, communicating the product vision and roadmap to stakeholders and the team, and driving user adoption. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs.

Product Owner will work closely with Business units, subject matter experts and technical resources to define and deliver solutions that meet business objectives. Responsible for combining business and technology skills with strong leadership, communication, negotiation, facilitation, adaptation, and presentation skills. Serves as the ultimate facilitator between Business and IT in truly understanding the business's needs and plays a key role in the overall management and success of a project through the entire project lifecycle. This position has strong partnership with Project Managers, Business Stakeholders, and IT interfacing groups and may also be called upon to lead other IT project work based on changing project demands.

Responsibilities:

• Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain

• Communicates the product vision and roadmap to stakeholders and the team, and drives user adoption

• Collaborates with stakeholders to understand their needs, problems, and aligns them on priorities

• Prioritizes and creates work for multiple teams and works with cross-functional teams

• Creates, prioritizes and refines stories in the product backlog

• Reviews and accepts stories and makes decisions regarding scope and requirements

• Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business

Required Qualifications:

• 10+ years of experience as a Product Owner, Product Manager, or related role.

• Strong experience working in Agile/Scrum environments.

• Act as the first line translator of business intent (“the what and why”) into actionable requirements aligned to the Next Generation Erica vision across multiple workstreams and channels

• Partner closely with the Business Sponsor, Technology Manager, and Architects to define features, capabilities, and roadmaps that align with Digital strategy and priorities

• Active participant in discovery sessions and design sessions and responsible for decomposition of work to ensure requirements are business-relevant and aligned with business expectations

• Collaborate with Business Product Managers in alignment with Program Increment Planning and Sprint Objectives

• Support multiple agile teams by clarifying requirements, identifying interdependencies, and ensuring consistent business alignment across workstreams

• Actively participate in out of sprint planning to set multiple agile teams up for success, ensuring consistent business alignment 

• Manage and track cross team requirement and requirement dependencies across digital channels (Erica, EricaAssist, Mobile App, Online Banking, IVR, Financial Center, Contact Center, etc.)

• Ensure traceability and transparency of business objectives through to delivered functionality 

• Translate architectural guidance into practical delivery requirements for agile teams (participate in design reviews to confirm business intent is preserved in solution execution)

• Facilitate Inspect & Adapt sessions with LOB and revise Deliverables/Epics

• Prepare key details and actively participate with providing updates/status reports in Portfolio Execution meeting

• Ability to Identify and manage internal / external risks for project 

• Knowledge of Agile Project Management tools like JIRA

Desired Qualifications:

• Strong understanding of digital platforms, conversational AI, and intelligence virtual assistant technologies preferred.

• Good knowledge on Agile Lean Software Delivery Life Cycle and/or iterative development life cycles. 

• Ability to work in a high paced work environment 

• Proactive mindset

• Ability to interpret and translate architectural diagrams, business wireframes, and experience blueprint (XD) visuals into actionable product requirements.

Skills:

• Agile Practices

• Influence

• Result Orientation

• Solution Delivery Process

• Technical Strategy Development

• Analytical Thinking

• Collaboration

• DevOps Practices

• Risk Management

• Stakeholder Management

• Application Development

• Business Acumen

• Data Management

• Financial Management

• Solution Design

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: