Baker Tilly KDN is hiring a Front Desk Administrator at our Courtice office. At the heart of Baker Tilly KDN is our commitment to make a difference for our clients, communities and profession. Are you hyper-organized and a great communicator? Work as part of a collaborative administrative team to proactively support the firm’s day-to-day needs.

Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity.

“There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.”     

Your role:

As the first person our clients and guests interact with, you will be a vital member of our growing firm. You will communicate with staff including accountants, partners and clients to help manage the flow of work and ensure clients receive top-notch service. Your primary responsibilities would include:

• Representing the firm in a professional, courteous, and confident manner, in both written and verbal communications, internally and externally
• Greeting clients at the front desk and ensuring they are assisted in a prompt and kind manner
• Responding to visitors and telephone calls
• Receiving, sorting and distributing mail and courier shipments
• Maintain accurate client records by scanning and processing incoming documents, managing document workflows, and updating databases and registers
• Receiving and reconciling client payments and deposits
• Correspondence with CRA, either by phone or CRA online
• Coordinating meeting and event logistics including location and/or booking of meeting rooms, meals, equipment, materials, RSVPs, set up conference calls or video conferences and travel
• Maintaining professional and presentable lobby, meeting and lunch rooms
• Manage supply levels and ensure stock rooms and cupboards are consistently organized and well maintained
• Collecting, organizing, and distributing supporting materials for internal/external client and/or firm meetings.
• Managing electronic and paper-based files 
• Monitoring, and reviewing current internal systems and processes and making suggestions for efficiencies 
  
• Coordinating the scheduling of files in collaboration with accounting managers or firm scheduler
• Preparing, editing, and proofreading professional documents, financial statements, proposals, and presentations
• Providing support for firm technology and changes in firm processes and policies
  
• Corresponding with Operations Manager and building/property manager to ensure that the building is being maintained as needed
• Assisting with employee onboarding
• Coordinating employee appreciation lunches during busy season

What you bring to the table:

• Post-secondary education with administration and accounting acumen, or equivalent experience
• Minimum 1-2 years of relevant experience in administration and customer service in a fast-paced, highly collaborative environment
• Excellent time management with adherence to strict legislative deadlines
• Advanced knowledge of Office 365 products, specifically Word and Excel
• Accuracy, precision, and acute attention to detail are essential
• Previous experience working in a partnership or professional services firm supporting multiple senior staff
• Accounting/Tax process and forms (T1s, T2s) experience an asset
• Experience with CaseWare, Caseview, TaxPrep, and Doc.it an asset
• Ability to engage in exceptional interpersonal relations with clients and team members
• Demonstrates sound judgement with regards to confidential and sensitive matter
• Takes initiative and direction and is a self-directed learner
• General knowledge of office equipment and basic IT troubleshooting
• Innovative thinking and adaptable to service needs
  
• Ensures professionalism, discretion, integrity, and tact in performance of duties
• Positive can-do attitude and ability to juggle multiple priorities

What's in it for you?

With BT KDN, you can find a career that’s uniquely you. Our professionals are encouraged to Be True to their values and ambitions. Our mission is to develop and support great people so they can feel their best, be their best and bring their best. When you join our firm, you can expect:

• 3 weeks paid vacation to start 
• Employer paid benefits package including comprehensive health and dental starting from day one
• Family Benefits - parental leave top-up program for new parents
• Enhanced mental health benefits
• Wellness subsidy
• RRSP matching program
  
• Banked overtime program (say hello to summer Fridays off)
• Client referral, employee referral bonus program
• A leadership team committed to your success 
• Challenging and varied assignments 
• Ongoing training and support for professional development 
• Team building adventures (we've thrown axes, taken a river cruise and rooted for the Jays in the Dome - just to name a few) 
• A professional, fun and friendly working environment

Where you'll work: Courtice

Job Type: Permanent, Full-time

Salary Range: $45,200 - $68,000 a year

The actual base salary a successful candidate will be offered within this range will be based on a combination of factors including relevant experience, skills, education, internal equity, and market alignment.

When you join Baker Tilly, you become part of something bigger—an ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If you’re ready to make an impact, we’re ready to meet you. 

We are committed to transparency in our hiring process. Please note the following information regarding this job posting:

Position Status: Existing Vacancy

If you are selected for an interview, we will contact you directly via email through BambooHR. We will never request additional personal information such as bank details or other sensitive data.

We offer a competitive remuneration package based on experience and qualifications. If you are a qualified candidate, please apply now. While we appreciate all applications, only candidates selected for an interview will be contacted.

Baker Tilly is an equal opportunity employer dedicated to fostering, supporting, and celebrating a diverse workplace. Upon request, we will accommodate accessibility needs throughout the recruitment and selection process and for our staff. Please let us know during the application process.

#PeopleFirst

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