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Hotel Operations Intern
full-time•Berkeley
About this role
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
About the Hotel Operations Team:
The Hotel Operations team plays a critical role within the Trip Development Department, supporting trip design, vendor management, and logistics planning at Backroads. Comprised of contract and data administrators based in Berkeley, CA and Utrecht, Netherlands, the group partners with more than 800 luxury hotels and ship providers each year to secure accommodations for upcoming seasons. With a strong emphasis on account and relationship management, the team builds trusted, mutually beneficial partnerships that drive operational excellence and help deliver exceptional guest experiences.
About the role:
The Hotel Operations Interns will play a key role in supporting the Hotel Operations Team with their contracting workflow. The main responsibilities of this role include revising and editing contract documents to ensure accuracy and consistency, while also conducting data validation audits to maintain data integrity in internal systems. This role requires someone who is organized and detail-oriented, with a mind for data, Excel, and learning new systems. This role plays an important part in supporting our contract administrators and data specialists during peak season to ensure efficiency and accuracy across all documentation, systems, and workflows.
What You'll be Doing:
You’ll play a key role in our contracting workflow by reviewing and editing contract documents for accuracy, consistency, and quality.
You’ll work to ensure data integrity, accuracy, and completion by conducting internal data validation audits and online research.
You’ll conduct online market research to assist with a comprehensive global hotel rate audit.
You’ll have the opportunity to work on additional projects across Trip Development to support diverse research, workflows, and applications related to our trips.
What You’ll Need to be Successful:
Currently enrolled at an accredited university or college.
Strong attention to detail, organization, and time management skills.
Data orientation & critical thinking skills.
Commitment to delivering high-quality & caliber of work.
Proactive mindset with the ability to anticipate needs and take initiative.
Eagerness to learn, with a drive to explore new ideas and build credibility.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite, notably Excel.
Passion for travel and the Backroads' mission.
Work Environment:
On-Site, Berkeley, CA
4 days in-office, 1 day work from home
Full time, 40 hours per week
Summer internship from early May - mid August (We are NOT flexible on this timeline)
Interview Process:
- Recruiter Screen (30-minutes)
- Hiring Manager Video Interview (30-minutes)
- Department or Team Lead Video Interview (15-20 minutes)
What you'll do
- The Hotel Operations Intern will support the Hotel Operations Team with their contracting workflow, including revising and editing contract documents for accuracy. They will also conduct data validation audits to maintain data integrity in internal systems.
About Backroads
At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four plus decades of expertise to create exceptional biking, hiking and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture. Give us a call or visit our website for more information on the world of Backroads! 800-462-2848
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Frequently Asked Questions
What does a Hotel Operations Intern do at Backroads?
As a Hotel Operations Intern at Backroads, you will: the Hotel Operations Intern will support the Hotel Operations Team with their contracting workflow, including revising and editing contract documents for accuracy. They will also conduct data validation audits to maintain data integrity in internal systems..
Is the Hotel Operations Intern position at Backroads remote?
The Hotel Operations Intern position at Backroads is based in Berkeley, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Hotel Operations Intern position at Backroads?
You can apply for the Hotel Operations Intern position at Backroadsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.