Loss Prevention Agent

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

Job Overview:

The Loss Prevention Agent protects the assets of the company, including employees through prevention, awareness, communication, and deterrence. Responsible for making safe apprehensions by following the apprehension guidelines. Works closely with management to increase awareness, maintain operational excellence and minimize losses.  

Essential Responsibilities:

• Contribute to shortage reduction.
• Identify internal theft and assist with internal investigations at the direction of leadership.
• Recover assets and/or make safe apprehensions for external incidents.
• Work with management to ensure a safe work environment.
• Ensure 3^rd party security are following all operating procedures.
• General operating knowledge of retail CCTV systems.
• Involve management immediately in any associate or customer accidents; ensure the welfare, comfort, and privacy of those involved.

Additional Responsibilities:

• Evaluate circumstances and make timely decisions based on company apprehension guidelines.
• Ability to work nights and weekends appropriately to business needs.
• Participates in court hearings, if applicable. Update case files and maintains relationships with local law enforcement.

Specific Knowledge, Skills and Abilities:

• Proficient in Microsoft office (Excel, Word, and Outlook)
• Excellent communication skills with all levels of staff and management.

Preferred Education, Experience and Licenses:

• High School graduate or equivalent required.
• 1-2 Years or retail experience preferred.
• New York State Security Certification required

Physical Environment/Occupational Risks

• Position requires prolonged periods of standing/walking around store.
• Ability to sustain long periods of time enclosed in surveillance areas.
• Remain calm and professional while handling stressful situations.

We are an Equal Opportunity Employer.  All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.   If you believe you require such assistance to complete this form or to participate in an interview, please let us know.