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Client Relationship Manager I
full-timeSt Peter Port

Summary

Location

St Peter Port

Type

full-time

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About this role

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle. 

Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. 

Join our journey and discover what makes us the bright alternative.

About the role:
 

Reports to Senior Client Relationship Manager 

The purpose of this position is to administer a portfolio of Fund structures in conjunction with the Senior Manager.

Key responsibilities:

  • Act as first point of contact for a number of fund structures within a team

  • Co-ordinate legal, tax and other professional advice

  • Review all aspects of day-to-day administration matters such as calls and distributions, investment transactions and quarterly investor reporting

  • Attend and run client board meetings and shareholders meetings and review minutes of those meetings

  • Build strong relationships with key client contacts and other key stakeholders

  • Ensure the non-numerical data review, distribution and filing of periodic financial statements on a timely basis and in accordance with regulatory guidelines

  • Act as “B” level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts

  • Assist with billing information for clients including analysis of time spent, including the management of aged debtors

  • Develop and maintain the Operational Procedures Manuals and ISAE checklist templates for client relationships

  • Supervise and assist in the training and development of staff

  • Participate in the appraisal process for members of staff

Skills, knowledge, expertise:

  • Post qualification experience supported by a relevant professional qualification (preferably CGI or equivalent)

  • 4+ years' financial services experience

  • Sound technical financial services knowledge (to be supported through the Aztec Academy)

  • People management experience

  • Evidence of managing a small client relationship or part of a major client relationship

Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Other facts

Tech stack
Client Relationship Management,Financial Services,People Management,Technical Financial Knowledge,Communication,Teamwork,Client Service Excellence,Regulatory Compliance,Training and Development,Operational Procedures,Billing Management,Meeting Coordination,Stakeholder Engagement,Portfolio Administration,Problem Solving,Time Management

About Aztec Group

Aztec Group delivers award-winning fund and corporate services to the alternative assets industry from key onshore and offshore jurisdictions in Guernsey, Jersey, Luxembourg, Ireland, the United States and the United Kingdom.

Renowned for its long-term partnership approach, the Group partners with some of the leading alternative assets fund managers across Europe administering over 440 funds with more than EUR 600 billion under administration.

Numerous client testimonials, unrivalled client retention rate and multiple leading industry awards are a few testaments to the Group’s dedication to service excellence and the reason why it is recognised as the bright alternative in alternative assets industry.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 2001

What you'll do

  • The Client Relationship Manager I will administer a portfolio of fund structures and act as the first point of contact for clients. Responsibilities include coordinating professional advice, reviewing administration matters, and building strong client relationships.

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Frequently Asked Questions

What does a Client Relationship Manager I do at Aztec Group?

As a Client Relationship Manager I at Aztec Group, you will: the Client Relationship Manager I will administer a portfolio of fund structures and act as the first point of contact for clients. Responsibilities include coordinating professional advice, reviewing administration matters, and building strong client relationships..

Why join Aztec Group as a Client Relationship Manager I?

Aztec Group is a leading Financial Services company.

Is the Client Relationship Manager I position at Aztec Group remote?

The Client Relationship Manager I position at Aztec Group is based in St Peter Port, Guernsey, Guernsey. Contact the company through Clera for specific work arrangement details.

How do I apply for the Client Relationship Manager I position at Aztec Group?

You can apply for the Client Relationship Manager I position at Aztec Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Aztec Group on their website.