At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle. 

Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. 

Join our journey and discover what makes us the bright alternative.

About the role:
 

Reports to the Global Client Relationship Lead 

Aztec Group provides a range of services in line with its core business. The purpose of this position is to lead on the delivery and proactive development of the Private Equity fund services customer proposition in a manner that is aligned to the Aztec Group brand values and strategic business goals.

The candidate will be a key member of the US Private Equity leadership team who work together to achieve strategic and financial success, driving the company and managing the associated challenges of a dynamic and fast-growing business.

A natural leader and expert in their field, the individual will play an important role in helping the business to meet its real potential. The individual will be required to manage a key client relationship through effective leadership of a large team to deliver a superior standard of service in the marketplace.

What you'll be doing

• Develop, direct, and monitor the implementation of strategic business plans and recommendations to enhance financial performance and new business opportunities for the team and the wider business, ensuring such growth is managed and sustained

• Work closely with the Business Development team to develop a network of meaningful contacts, including prospects and influencers in order to grow Aztec’s Private Equity fund services business

• Work closely with support teams to ensure systems and operations are developed to support the Private Equity fund services strategy, enabling tactical and strategic change initiatives and acting as an active sponsor or business lead, as necessary, and deploying resources on key initiatives to ensure success

• Maintain and build client relationships and act as a higher authority client contact on day to day queries and in the event of any issues within the client teams

• Act as A/B level authorised signatory on service delivery, ensuring company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts

• Take full ownership of the economics and performance of the team(s) ensuring that resource allocation, succession planning and business performance are aligned to achieve commercially viable results

• Participate in client fee quotes, negotiations and regular reviews of existing client relationships to ensure client satisfaction, proactively identifying and securing new service opportunities and taking appropriate action for any substandard service provision

• Delivering through the team managers in ensuring that the requirements for a team/number of teams ensuring reporting deadlines are met, with oversight on planning, scheduling, and monitoring of workloads

• Lead and/or participate in new client proposals and pitches as necessary, and manage the integration of new clients into the Group’s procedures

• Lead or assist in the on-going development of systems and procedures to ensure the efficient, effective and controlled delivery of client services

• Ensure appropriate information and best practice is shared between designated client services teams

• As part of the Group leadership team, contribute towards the business as a whole, for instance, identifying improvements in policies and procedures that apply across the business either through normal course of business or as a member of committees constituted to continually drive forward and successfully commercialise the Aztec offering

• Actively manage the performance management and development of all direct reports as well as providing oversight in an operational lead capacity to non-direct reports

What we're looking for

• 10+ years relevant Accounting experience is essential

• Relevant industry background in Fund Administration, specifically Private Equity is required

• Evidence of full responsibility for major client relationship(s)

• A relevant professional qualification e.g. CPA, ACA, ACCA is preferred

• Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts

• Demonstrable leadership experience with ability to build and engage high performing teams

• Ability to make and implement crucial recommendations; strong problem solving and capability to make decisions based on accurate and timely analysis

• Effective budget management and commercial acumen 

• Entrepreneurial spirit and collaborative nature

• Solution-orientated critical thinking

• High level of integrity and dependability

Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.