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Anaplan Platform Support Specialist
full-timeSt Helier, London, Southampton

Summary

Location

St Helier, London, Southampton

Type

full-time

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About this role

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.

We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle. 

Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. 

Join our journey and discover what makes us the bright alternative.

About the role:
 

Reports to: Senior Manager – Emerging Applications Portfolio

The Anaplan Platform Support Specialist will assist in maintaining, developing, and supporting Anaplan models used for fund waterfalls, carried interest calculations, and scenario-based analytics. You will collaborate with business stakeholders, model builders, and integration teams to ensure Anaplan delivers accurate, scalable, and auditable financial modelling solutions aligned to Aztec’s operational strategy. You will operate within Aztec’s application governance and ISAE 3402 control framework, ensuring all changes are tested, approved, documented, and auditable, while supporting the integrity of model logic and data integrations.

Key responsibilities:

Model Maintenance & Administration

  • Maintain and update Anaplan models, lists, and dashboards, following ACLM (Application Configuration Lifecycle Management) standards

  • Manage user access, security, and workspace allocation

  • Troubleshoot data load and logic issues, ensuring timely resolution

  • Ensure all model and configuration changes are properly tested, documented, and approved through the Change Advisory Board (CAB) process

  • Manage user roles and access rights in line with ISAE control requirements

  • Maintain audit trails, version logs, and testing evidence for all changes

Integration & Data Management

  • Assist with integration of Anaplan to upstream and downstream systems (eFront, Databricks, Excel)

  • Maintain mapping documentation, data-load schedules, and validation checks

  • Work with Data Engineers to optimise data flows for performance and integrity

Incident & Service Management

  • Investigate and resolve platform incidents and user issues in line with defined SLAs

  • Support data reconciliation and validation between Anaplan and connected systems (eFront, Databricks, Excel)

  • Escalate recurring issues and contribute to problem management and process refinement.

Collaboration & Governance

  • Support the Waterfall Centre of Excellence (CoE) and model builders to validate outputs

  • Document processes and maintain a knowledge base for users and administrators

  • Contribute to the refinement of modelling standards and best practices

  • Participate in periodic access reviews and ISAE control testing

  • Support the Waterfall CoE and business stakeholders by ensuring modelling consistency and audit readiness

Skills, Knowledge & Expertise

  • 3–5 years’ experience supporting or administering Anaplan

  • Strong Excel and logic-modelling skills; confident managing hierarchies and calculations

  • Understanding of carried interest, GP/LP allocations, and fund structures

  • Working knowledge of change control, configuration management, and ISAE audit practices

  • Proactive problem-solver with strong communication and collaboration skills

Desirable:

  • Anaplan Level 2 Model Builder certification or in progress

  • Familiarity with ACLM tools, APIs, or integration methods

  • Exposure to financial modelling in fund administration or private-markets finance

Qualifications & Experience

  • Degree in Finance, Information Systems, or related discipline

  • 3–5 years’ experience in financial technology or platform support

Career Development & Opportunity

This role provides a progression path to Anaplan Solution Architect or Product Analyst – Modelling Automation, building core technical and analytical expertise in one of Aztec’s most strategic automation platforms.

Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Other facts

Tech stack
Anaplan,Excel,Logic Modelling,Data Management,Integration,Troubleshooting,Collaboration,Governance,Problem Solving,Communication,Configuration Management,Financial Modelling,Change Control,Audit Practices,User Access Management,Data Validation

About Aztec Group

Aztec Group delivers award-winning fund and corporate services to the alternative assets industry from key onshore and offshore jurisdictions in Guernsey, Jersey, Luxembourg, Ireland, the United States and the United Kingdom.

Renowned for its long-term partnership approach, the Group partners with some of the leading alternative assets fund managers across Europe administering over 440 funds with more than EUR 600 billion under administration.

Numerous client testimonials, unrivalled client retention rate and multiple leading industry awards are a few testaments to the Group’s dedication to service excellence and the reason why it is recognised as the bright alternative in alternative assets industry.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 2001

What you'll do

  • The Anaplan Platform Support Specialist will maintain, develop, and support Anaplan models for financial analytics. This includes managing user access, troubleshooting issues, and ensuring compliance with governance standards.

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Frequently Asked Questions

What does a Anaplan Platform Support Specialist do at Aztec Group?

As a Anaplan Platform Support Specialist at Aztec Group, you will: the Anaplan Platform Support Specialist will maintain, develop, and support Anaplan models for financial analytics. This includes managing user access, troubleshooting issues, and ensuring compliance with governance standards..

Why join Aztec Group as a Anaplan Platform Support Specialist?

Aztec Group is a leading Financial Services company.

Is the Anaplan Platform Support Specialist position at Aztec Group remote?

The Anaplan Platform Support Specialist position at Aztec Group is based in St Helier, Jersey and London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Anaplan Platform Support Specialist position at Aztec Group?

You can apply for the Anaplan Platform Support Specialist position at Aztec Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Aztec Group on their website.