Ayvens logo
RELATOONSHIP SUPERVISOR
full-timeSão Paulo

Summary

Location

São Paulo

Type

full-time

Explore Jobs

About this role

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Sobre a Posição:

Nosso time de Canal do Gestor

Ser a Pessoa de Canal de Gestor na Ayvens é entender que o suporte que oferecemos aos nossos clientes é de suma importância, garantindo a melhor experiência para todos os gestores/condutores assegurando que todos da equipe estejam engajados e alinhados no mesmo entendimento..

 

Quais são as responsabilidades da posição:

O Supervisor será responsável em acompanhar a dinâmica da equipe, tento um papel ativo em treinamentos, reuniões com clientes e áreas internas, onfidencialidade. O profissional colaborará com o time na implementação de melhorias de processos, acompanhamento de SLAs garantindo que os mesmos estejam sendo cumpridos, e iniciativas estratégicas, sempre mantendo uma postura proativa e adaptável às novas tarefas e desafios.

(ver a descrição de cargo)

 

Precisamos de alguém com:

Experiência na área de Atendimento ao Cliente, Gestão de equipes, CRMs.

Excel Avançado

Habilidade de comunicação assertiva oral e escrita;

Pensamento inovador e de constante melhoria de processos;

Graduação: Cursando ou Concluído.

Conheça Nosso processo:

O processo seletivo se inicia na candidatura e, para algumas oportunidades, há a aplicação de alguns testes. O tempo do processo é flexível.

Nossas Etapas:

Contato com o candidato; Entrevista online via APP Teams com o Selecionador; Entrevista com Gestor da Posição e se necessário aplicação de Testes; Finalização do processo seletivo e Admissão. .


Nossos Benefícios:

  • Assistência Médica Bradesco Saúde
  • Assistência Odontológica OdontoPrev
  • Seguro de Vida em Grupo
  • VA e VR - Cartão de benefícios flexíveis Swile
  • Auxilio Home Office - Cartão de benefícios flexíveis Swile
  • Auxílio Creche
  • PPR Anual
  • Desconto na Compra de Veículo
  • Gympass/Wellhub
  • TotalPass
  • Lincard (Site de Vantagens e Descontos)
  • E no dia do seu aniversário você pode estar onde quiser (Day Off)

Boa notícia é... nenhum dos benefícios acima tem desconto em folha 😊

  • Vale Transporte (desc. 4% se optante) / Auxilio Mobilidade
  • De segunda a sexta-feira (40h semanais)
  • Regime de contratação: CLT (Efetivo)

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.

Other facts

Tech stack
Customer Service,Team Management,CRMs,Advanced Excel,Effective Communication,Innovative Thinking,Process Improvement

About Ayvens

Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is a leading global sustainable mobility player committed to making life and business flow better.

By bringing together complementary capabilities and expertise built over decades, our legacy companies saw an opportunity to reimagine mobility as we know it, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals.

With more than 14,500 employees across 42 countries, 3.4 million vehicles and the world’s largest multi-brand EV fleet, we’re leveraging our unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector.

Ayvens. Better with every move.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services

What you'll do

  • The Supervisor will monitor team dynamics and actively participate in training, client meetings, and internal discussions. They will collaborate on process improvements and ensure compliance with SLAs while maintaining a proactive approach.

Ready to join Ayvens?

Take the next step in your career journey

Frequently Asked Questions

What does a RELATOONSHIP SUPERVISOR do at Ayvens?

As a RELATOONSHIP SUPERVISOR at Ayvens, you will: the Supervisor will monitor team dynamics and actively participate in training, client meetings, and internal discussions. They will collaborate on process improvements and ensure compliance with SLAs while maintaining a proactive approach..

Why join Ayvens as a RELATOONSHIP SUPERVISOR?

Ayvens is a leading Financial Services company.

Is the RELATOONSHIP SUPERVISOR position at Ayvens remote?

The RELATOONSHIP SUPERVISOR position at Ayvens is based in São Paulo, São Paulo, Brazil. Contact the company through Clera for specific work arrangement details.

How do I apply for the RELATOONSHIP SUPERVISOR position at Ayvens?

You can apply for the RELATOONSHIP SUPERVISOR position at Ayvens directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Ayvens on their website.