About this role
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
The Role
As a Senior Deal Operations Specialist at Axon, you will serve as a strategic sales partner supporting our most complex, high-stakes opportunities across major public sector accounts. This is not a traditional transactional deal desk role. You will work hand-in-hand with Account Executives as a consultative advisor—helping shape deal strategy, structure sophisticated pricing scenarios, and guide complex quoting and contracting processes from early-stage deal formation through close.
This role requires strong commercial judgment, technical product fluency, and the ability to translate complexity into clear, compelling deal structures that enable sales teams to move faster and smarter. You will sit at the intersection of sales, product, pricing, and legal—bringing a front-line, customer-oriented mindset to every deal you support.
Your Impact
- Act as a trusted strategic advisor to sales teams on complex, high-value opportunities with major accounts.
- Improve deal quality, speed, and confidence by partnering early in the sales cycle—not just at quote submission.
- Enable sellers to tell a clear value story through pricing, packaging, and ROI-driven proposals.
- Reduce friction in complex deal execution while maintaining alignment with Axon’s commercial and policy frameworks.
- Influence how Axon structures and scales sophisticated, multi-solution deals across the public sector.
What You Will Do
- Partner directly with Account Executives to develop deal strategies, structure pricing scenarios, and support complex customer negotiations.
- Lead complex quoting efforts, translating customer needs, technical configurations, and commercial constraints into executable deal structures.
- Build and analyze pricing models, ROI frameworks, and program comparisons to support customer-facing value conversations.
- Convert internal quotes and deal structures into polished, customer-ready pricing and commercial presentations.
- Review deal terms, contractual impacts, and pricing mechanics to proactively identify risks, inconsistencies, or blockers to close.
- Collaborate closely with Quoting, Product, Legal, Finance, and Sales Engineering to align deal execution without becoming a back-office bottleneck.
- Support sales teams during late-stage negotiations by advising on trade-offs, alternatives, and creative structuring options.
- Bring strong product and solution understanding to deal conversations, ensuring pricing and packaging align with technical realities.
- Identify recurring deal challenges and recommend pragmatic improvements to tools, templates, and workflows.
- Contribute to scalable enablement through playbooks, pricing frameworks, and best practices that elevate seller effectiveness.
- Manage multiple high-priority deals simultaneously while maintaining rigor, responsiveness, and attention to detail—especially during peak periods.
What You Bring
- 5+ years of experience in deal desk, deal strategy, sales operations, business operations, or a similar sales-adjacent role supporting complex B2B sales motions.
- Demonstrated experience partnering closely with sales teams on sophisticated, multi-stakeholder deals.
- Strong comfort with complex pricing structures, quoting workflows, and commercial trade-offs.
- Working knowledge of technical or multi-product solution offerings, with the ability to quickly develop product fluency.
- Advanced analytical skills with the ability to translate data into actionable deal guidance (Excel proficiency required).
- Experience operating in Salesforce or similar CRM environments.
- Strong communication skills with the confidence to influence without authority and push back when necessary.
- A sales-oriented mindset with comfort participating in customer-facing conversations when appropriate.
- Bias toward action, problem-solving, and deal enablement over reporting or backend process ownership.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Other facts
About Axon
Axon is the global leader in public safety technology, relentlessly innovating to protect more lives in more places.
We’re transforming public safety by building advanced devices, intelligent software and AI that protect life. Our ecosystem supports everyone who takes on the responsibility of public safety, enterprise security and national security — from first responders and governments to companies, frontline workers and communities.
Our trusted network connects TASER energy devices, cameras and sensors including body-worn, fixed and in-car cameras, drones and robotics, digital evidence and records management, real-time operations, immersive VR training and AI-powered capabilities.
At the heart of our mission is a bold goal: cut gun-related deaths between police and the public by 50% by 2033.
Want your work to have real-world impact? Join us: axon.com/careers
What you'll do
- The Senior Deal Operations Specialist will partner with Account Executives to develop deal strategies and support complex customer negotiations. This role involves leading quoting efforts and ensuring alignment with Axon's commercial frameworks while improving deal quality and speed.
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