Program Support Specialist

<div style="font-size: 10pt; font-family: 'Tahoma';"> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">(ID: 2026-1507)</span></p> <br> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Axle Informatics</strong> is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with premier research organizations and facilities including multiple institutes at the National Institutes of Health (NIH) and other public and private organizations. </span></p> <div style="font-size: 10pt; font-family: 'Tahoma';"> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Benefits We Offer:</strong></span></p> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">100% Medical, Dental &amp; Vision Coverage for Employees</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Educational Benefits for Career Growth</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Paid Time Off (Including Holidays)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Employee Referral Bonus</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">401K Matching</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Flexible Spending Accounts:</span> <ul> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Healthcare (FSA)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Parking Reimbursement Account (PRK)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Dependent Care Assistant Program (DCAP)</span></li> <li style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Transportation Reimbursement Account (TRN)</span></li> </ul> </li> </ul> </div> <div class="ck-content" style="font-family: Segoe UI; font-size: 11pt;" data-wrapper="true"> <p style="line-height: 115%; margin: 0in;">&nbsp;</p> <p style="line-height: 115%; margin: 0in;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><strong>Summary</strong></span></p> <p style="line-height: 115%; margin: 0in;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">The Program Support Specialist provides comprehensive support to Axle programs supporting government contracts. This role serves as a key liaison between Axle corporate teams, program staff, and government clients, ensuring smooth daily operations, compliance with contract requirements, and effective coordination of people, processes, and projects.</span></p> <p style="line-height: 115%; margin: 0in;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">&nbsp;</span></p> <p style="line-height: 115%; margin: 0in;">&nbsp;</p> <p style="line-height: 115%; margin: 0in;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Serve as a primary point of contact for Axle employees and provide day-to-day program support.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Coordinate and support project and task-level activities, ensuring alignment with contract requirements, timelines, and deliverables.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Work closely with project teams and leadership to track action items, support reporting needs, and assist with project coordination efforts.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Develop, maintain, and update program documentation, technical documentation, and Standard Operating Procedures (SOPs).</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Establish and maintain strong working relationships with diverse internal and external stakeholders to support successful program and project execution.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Act as a liaison between program staff and Axle Corporate HR regarding benefits, HR inquiries, onboarding, and personnel-related matters.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Conduct new employee orientations and support onboarding activities.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Coordinate annual performance review processes, including scheduling, tracking, and documentation.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Review, approve, and track employee timesheets.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Coordinate employee travel and training requests, ensuring compliance with policies and procedures.</span></li> </ul> <p style="line-height: 115%; margin: 0in;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">&nbsp;</span></p> <p style="line-height: 115%; margin: 0in;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong></span></p> <ul> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">5-7+ years of experience in project management, administration, and employee relations. </span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Demonstrated ability to interface professionally with government clients, managers, and staff at all levels.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Exceptional attention to detail with the ability to manage multiple priorities in a fast-paced environment.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Proactive, self-motivated, and able to anticipate program and business unit needs.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal, oral, and written communication skills.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Strong organizational and multitasking capabilities.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Prior experience supporting government contracts is preferred but not required.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">Bachelor’s degree in Business Administration or a related field required.</span></li> <li style="line-height: 115%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;">This position is required to report onsite to an Axle corporate office in Rockville, MD or Frederick, MD 5 days/week.</span></li> </ul> </div> <br> <div style="font-size: 10pt; font-family: 'Tahoma'; text-align: center;"> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment-based age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.</span></p> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">Accessibility: If you need an accommodation as part of the employment process, please contact <a href="mailto:[email protected]" target="_blank">[email protected]</a></span></p> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Disclaimer:</strong> The above is meant to illustrate the general nature of work and level of effort being performed by individual’s assigned to this position or job. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job or responsibilities as needed.</span></p> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.</span></p> <p><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;">#IND</span></p> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Range</div><div class="pay-range"><span>$70,000</span><span class="divider">&mdash;</span><span>$80,000 USD</span></div></div></div>