Physical Security Consultant or Analyst

Gurgaon, Haryana, India

We are seeking a skilled and experience in Access Control System and CCTV to manage and support AXA XL ’s enterprise-level infrastructure and Physical Security Systems across the global offices . The ideal candidate will be responsible for system administration, programming, troubleshooting, and maintaining the Physical Security Systems  platform, ensuring seamless operation and quick resolution of issues. This role involves remote support, system updates, report generation, and hardware management, aligned with AXA XL and AXA ’s security standards

What you’ll be DOING

What will your essential responsibilities include?

• Manage the physical security assets inventory
• Issue Badges, change clearances, and manage access permissions for users.
• Set and modify door schedules and access policies based on operational requirements.
• Run and analyze reports such as Journal and Audit logs to ensure system integrity and compliance.
• Monitor door status and alarms, acknowledge alarms promptly, and escalate issues as needed.
• Manage Journal entries and oversee system logs for audits and troubleshooting.
• Program and modify system events, doors, schedules, and access rights within CCURE 9000.
• Configure and program hardware components including panels, clusters, inputs, and outputs within CCURE and Milestone.
• Maintain and support enterprise-level systems, including server management, ensuring high availability and security.
• Manage and troubleshoot hardware and software issues, providing Level 2 - Level 3 support as per AXA’s enterprise architecture.
• Collaborate with regional teams across AXA XL’s Global offices for system updates, support, and incident resolution.
• Document system configurations, updates, and troubleshooting procedures.
• Ensure compliance with AXA XL and AXA’s security policies and standards.
• Collaborate with AXA XL Global Technology teams to ensure CCure and Milestone are well integrated in overall AXA XL IT rules , policies and processes
• Consulting and guiding design of security infrastructure for office projects – new offices, renovations, etc – to ensure the site will be secured and aligned with our security policies (ex. where to put cameras, where to put badge readers, etc.)

You will report to Senior Delivery Lead, Workplace ESS.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Robust understanding of access control hardware and CCTV Cameras
• Experience in server management and enterprise system support.
• Experience in MAS (Master Application Server) & SAS (Satellite Application Server) Architecture
• Knowledge of system architecture levels: Level 2: Intermediate support including system configuration, programming, and hardware diagnostics. Level 3: Advanced support involving system architecture, integration, and complex troubleshooting.
• Ability to analyze logs, run reports, and generate audit trails.
• Good communication skills in English; ability to support remote teams and users.
• Knowledge of network protocols, cybersecurity best practices, and system security.
• Relevant certifications in access control or related fields are a plus.

Desired Skills and Abilities:

• Bachelor of Technology or Master of Technology
• Certified with CCURE 9000 access control systems. Additional certification in Milestone is beneficial
• Computer-literate, including good Excel and Power Point skills
• Relevant years of experience
• Good Communication Skills
• Open to learning new skills/systems

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.   At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.