About this role
What you will be doing:
As a Solutions and Software Operational Specialist you will be responsible for reporting and operational tasks with a focus on Software Solutions, Cloud Services, Connectivity, and Security.
This role is crucial for achieving operational excellence in Avnet Silica’s supplier relationships for Cloud Services and Embedded Software at all levels. Close alignment with the Sales, Finance and Supplier Management teams is required to optimize operational workflows.
The position ensures operational continuity while driving the modernization and automation of key processes. Leveraging advanced technical skills, the role transforms manual workflows into efficient, scalable, and automated solutions through the use of APIs, scripting, and AI technologies.
What you will be doing:
- Manage and optimize administrative and operational processes
- Automate manual workflows using APIs, scripts, and integration tools
- Manage monthly reporting tasks to the finance department for Microsoft and Trellix
- Handle Microsoft OEM contracts in SAP
- Perform monthly reporting for Microsoft Cloud Services
- Manage Microsoft Azure CSP1 perpetual licenses with key customers
- Process Trellix purchasing orders for key customers on a global scale
- Develop and improve relevant skills through self-learning and participation in training and conferences to position Avnet Silica as a best-in-class technology partner with customers and suppliers
What we're looking for:
- Commercial education
- 3 years of experience working in a busy, demanding, and pressured office environment with tight timelines
- Good all-round knowledge of the Silica business across departments
- Proficient in using MS Office; experience with SAP and Salesforce.com is a plus
- Proficiency in programming languages: Python, C#, PHP, JavaScript
- Experience with APIs, microservices, and modular architectures
- Knowledge of cloud platforms and database management (SQL/NoSQL)
- Ability to work in Agile environments and maintain clear documentation
- Strong problem-solving skills and proactive approach to process improvement
- Structured and process-oriented approach
- Very good reputation among sales teams
- Fluent in English
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected].
Other facts
About Avnet
We are Farnell Global. The fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. From research and design through prototype to production, we are here to help you access the products and services you need 24/7. With more than 80 years of experience, 48 localised websites, and a dedicated team of over 3,300 employees, we provide every component you need to build the technology of tomorrow.
Farnell Global trades as Farnell in Europe, Newark in North America, and element14 throughout Asia Pacific. We also sell direct to consumers through a network of resellers, and our CPC business in the UK.
We have been part of the established global technology distributor, Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end-to-end delivery and product design.
For more information, visit: https://bit.ly/44I8osr
What you'll do
- The Solutions and Software Operational Specialist will manage and optimize administrative and operational processes while automating manual workflows. This role is crucial for ensuring operational continuity and driving modernization and automation of key processes.
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