Job Summary:

Perform transportation activities relating to both inbound/outbound routings for both domestic and international shipments.

Principal Responsibilities:

• Creates export documents including, but not limited to, commercial invoices, shipper’s letters of instruction, carrier waybills, and shipper’s export declaration for each international shipment.
• Delivering information to import broker, post clearance monitoring, resolving possible import issues.
• Reports mandatory export data to government agencies for each international shipment which meets the specified requirements.
• Researches and assists sales groups with pre and post shipment support which may include documentation requirements, shipment resolution and customs clearance issues.
• Creates necessary documentation to facilitate both domestic and international shipments.
• Screens transactions for license determination in accordance with export regulations.
• Catalogues department records and maintains and updates files in accordance with record retention policy.
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
• Works directly with carriers to ensure both pricing and service levels are achieved and maintained.
• Provides customer service through tracking, tracing, routing, supply-chain model creation and carrier management.
• May negotiate rates and follow-up audit to ensure accuracy.
• Identifies areas of operational opportunity, and creating and implementation of solutions.
• Other duties as assigned.

Job Level Specifications:

• Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
• Completes complex assignments requiring significant judgment, initiative and problem solving skills.
• Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
• Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
• Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.

Work Experience:

• Typically requires a minimum of five years of related experience.

Education and Certification(s):

• High School Diploma or equivalent

Distinguishing Characteristics:

• Possession of basic understanding of transportation operations and world geography necessary to understand logistics events and create solutions.
• Position may require travel.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.