Summary
About this role
Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre!
Take a look at our job description - maybe it suits you or one of your friends?
We’re growing our Aviva Services Excellence Centre and looking for an experienced Portfolio PMO Specialist who’s passionate about making change happen in the right way. If that sounds like you — or someone you know — we’d love you to take a look.
About the role
Do you thrive on solving problems?
Are you energised by helping deliver change that underpins Aviva’s strategy?
We’re looking for someone with strong PMO expertise who’s confident operating in both the detail and the bigger picture. You’ll work closely with the Head of Change to support programmes across the portfolio using data to spot trends, highlight risks, celebrate progress, and enable informed decision‑making.
This is a hands‑on role where you’ll need to challenge and be challenged, engage proactively with teams, and roll your sleeves up to get stuck in! You’ll be joining a collaborative, supportive environment where curiosity, clarity, and practicality are valued.
What will you be doing?
You’ll provide day‑to‑day portfolio support across key PMO pillars, Governance, Planning, Risk, and Financials, helping ensure change is delivered predictably and effectively. This includes:
Supporting the Head of Change on complex, large‑scale initiatives across the portfolio.
Using data to surface insights, spotting trends, patterns, and deviations early to enable timely intervention.
Calling out risks, issues, and impacts, identifying themes that need investigation to support successful delivery.
Driving confidence in delivery, ensuring risks are managed within tolerance and governance supports “no surprises” outcomes.
Building strong relationships with stakeholders across Change teams to ensure smooth, consistent, and proactive portfolio support.
What we’re looking for?
We’d love to hear from you if you have:
4+ years’ PMO or governance experience, ideally spanning complex change delivery.
Solid experience in resource and/or budget management.
Strong facilitation and communication skills, with confidence presenting to a range of stakeholders including senior leaders.
Excellent relationship‑building and expectation‑management capability.
A self‑starter mindset, able to work independently, manage your own workload, and drive things to conclusion.
The ability to challenge constructively, influence effectively, and support others to do the same.
A collaborative, inquisitive approach, passionate about removing waste, reducing complexity, and improving how change is delivered.
Strong data literacy, able to interpret information and turn it into actionable insight.
A methodical, agile mindset, comfortable shifting between detail and broader strategic context.
Very good Excel and PowerPoint skills (and confidence across the MS Suite).
Experience with change management tools (e.g., Planview), nice to have but not essential.
Excellent spoken and written English.
Experience in the insurance or financial sector, helpful but not mandatory.
In Aviva Services Excellence Centre, we provide:
Contract of employment
Performance Bonus
Private medical care (ENEL-MED)
Cafeteria system of benefits (e.g. MultiSport card)
Additional parent privileges:
- baby leave – 6 weeks leave for second parent
- shortened working time after parental leaveEmployer-funded group insurance
Employee Shares Plan
Extra day off for birthday
Paid time off to volunteer
Additional leave acquired over the years in the company (even 5 days more in a year)
Wellbeing Leave - additional two weeks paid leave after 10 years of service
Psychological support consultations
Access to the e-learning platforms
Internal employee referral program
Hybrid working model from Poland with a few days in Warsaw office per month (team meetings, onboarding, onsite trainings etc).
Attractive office location in Warsaw - Gdański Business Center
Additional entitlements for people with disabilities - Work Without Barriers
Work environment that promotes diversity - Diversity Charter
Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!
Aviva is for everyone!
We’ve been ranked the #1 Best Workplace in Poland and #5 for Women by Great Place to Work®! Join a place where you’re empowered to grow, thrive, and shine bright!
As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.
Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.
We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!
To find out more about current job offers at Aviva take a look here.
Other facts
About Aviva
💛 We're a leading Insurance, Wealth & Retirement business.
📣 Follow for #LifeAtAviva.
Aviva is nothing without our people. Living up to our purpose to be with you today for a better tomorrow applies to those we work with just as much as it does to our customers.
We want Aviva to be a place where people can be themselves, and we want our workforce to reflect the customers and communities we serve. This means offering market-leading benefits and challenging ourselves to do more to build a workplace – and society – that works for all.
It takes you. It takes Aviva.
What you'll do
- Provide day-to-day portfolio support across key PMO pillars, ensuring effective change delivery. Support the Head of Change on complex initiatives and use data to identify trends and risks.
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