Manager of Finance Operations

<h2><strong>Overview</strong></h2> <p><span style="color: #000000;"><span style="font-size: 14px;">The Manager of Finance Operations</span><strong><span style="font-size: 14px;">&nbsp;</span></strong><span style="font-size: 14px;">owns the engine of finance and accounting operations and serves as the architect of scalable financial workflows. This role designs data-driven performance frameworks, optimizes case and process management, and drives automation across AR, AP, procurement, and cash application. Partnering cross-functionally, the Manager of Finance Operations brings structure, visibility, and continuous improvement to financial operations while leading teams and strengthening operational performance.&nbsp;</span></span></p> <p>&nbsp;</p> <h2><strong>What You’ll Do</strong></h2> <ul> <li> <p><span style="color: #000000;"><span style="font-size: 14px;">Own and optimize day-to-day financial operations across AR, Collections, AP, and Procurement.&nbsp;</span></span></p> </li> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Design and own the operating model for finance workflows, metrics, and case management.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Build and monitor KPI frameworks (DSO, aging, backlog, cycle time, resolution rates, SLAs).&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Translate data into clear priorities, insights, and action plans.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Lead case intake, triage, assignment, and capacity management across teams.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Identify bottlenecks and systemic issues using case and performance data.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Drive continuous improvement through automation, process redesign, and system enhancements.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Automate and enhance the cash application process to improve accuracy, speed, and scalability.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Manage and develop a global delivery team supporting cash application and operational workflows.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Partner with various teams across the business to scale and standardize processes.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Set direction, priorities, and accountability for team members.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Deliver operational insights to finance leadership and support close activities.&nbsp;</span></span></p> </li> </ul> <p>&nbsp;</p> <h2><strong>What We’re Looking For</strong></h2> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Bachelor’s degree in Finance, Accounting, Business, Data Analytics, or a related field.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">5–8+ years of experience in financial operations, accounting, analytics, or process improvement.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Proven experience designing and managing KPI frameworks, dashboards, and performance reporting.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Strong analytical skills with the ability to interpret complex data and translate insights into operational decisions.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Advanced Excel skills, including data analysis, modeling, and reporting.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Hands-on experience with Workday and Salesforce in financial, billing, case management, or operational workflows.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Experience using data to drive process improvement, automation, and scalable operational design.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Ability to manage complex workflows across multiple teams and stakeholders.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Experience leading operational initiatives and influencing cross-functional partners.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Experience with business intelligence or data visualization tools (e.g., Power BI, Tableau, Looker, or similar).&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Experience with finance transformation, system implementations, or automation initiatives.&nbsp;</span></span></p> </li> </ul> <ul> <li style="font-size: 14px !important;"> <p style="color: !important;"><span style="color: #000000;"><span style="font-size: 14px;">Preferred experience working with global or distributed operations teams.&nbsp;</span></span></p> </li> </ul><div class="content-conclusion"><p>&nbsp;</p> <p><strong>About AvidXchange<br></strong></p> <p style="line-height: 28px;">AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion &amp; Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, <strong>mindset is everything</strong>. We are <strong>Connected </strong><strong>as People</strong>, <strong>Growth Minded</strong>, and <strong>Customer Obsessed</strong>. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a <a href="https://www.greatplacetowork.com/certified-company/7007980" target="_blank">Great</a> <a href="https://www.greatplacetowork.com/certified-company/7007980" target="_blank">Place to Work</a>®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.&nbsp;</p> <p><strong>Who you are:</strong>&nbsp;</p> <ul type="disc"> <li style="line-height: 28px;">A go-getter with an entrepreneurial mindset – that means&nbsp;you are&nbsp;not afraid of taking risks,&nbsp;winning big&nbsp;or&nbsp;facing the unknown.&nbsp;</li> <li style="line-height: 28px;">Someone who understands that business is&nbsp;people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.&nbsp;</li> <li style="line-height: 28px;">Focused on&nbsp;making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.&nbsp;</li> </ul> <p><strong>What you’ll get:</strong> &nbsp;</p> <p style="line-height: 28px;">AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.</p> <p><strong>AvidXers enjoy:</strong>&nbsp;&nbsp;</p> <ul type="disc"> <li style="line-height: 28px;">18 days PTO*&nbsp;</li> <li style="line-height: 28px;">11 Holidays (8&nbsp;company&nbsp;recognized &amp; 3&nbsp;floating&nbsp;holidays)&nbsp;</li> <li style="line-height: 28px;">16 hours per year of&nbsp;paid Volunteer Time Off (VTO)&nbsp;</li> <li style="line-height: 28px;">Competitive Healthcare&nbsp;</li> <ul type="circle"> <li style="line-height: 28px;">High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage&nbsp;</li> <li style="line-height: 28px;">100% AvidXchange paid Dental Base Plan Coverage</li> <li style="line-height: 28px;">100% AvidXchange paid Life Insurance&nbsp;</li> <li style="line-height: 28px;">100% AvidXchange paid Long-Term Disability&nbsp;</li> <li style="line-height: 28px;">100% AvidXchange paid Short-Term Disability&nbsp;&nbsp;</li> <li style="line-height: 28px;">Employee Assistance Program (EAP) - Provides&nbsp;counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents</li> <li style="line-height: 28px;">Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents</li> </ul> <li style="line-height: 28px;">401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%</li> <li style="line-height: 28px;">Parental Leave: 8 weeks 100% paid by AvidXchange**&nbsp;</li> <li style="line-height: 28px;">Discounts on Pet, Home, and Auto insurance&nbsp;</li> <li style="line-height: 28px;">WeeCare&nbsp;Childcare Service:&nbsp;helps teammates find affordable daycare,&nbsp;childcare,&nbsp;and&nbsp;tutors 40%&nbsp;less expensive&nbsp;than traditional daycare&nbsp;centers&nbsp;</li> <li style="line-height: 28px;">Perks at Work:&nbsp;free discount program that provides teammates the opportunity to save on items from&nbsp;electronics, movie tickets, car buying, vacations,&nbsp;and&nbsp;more&nbsp;</li> <li style="line-height: 28px;">Onsite gym fitness center, yoga studio, and basketball court</li> <li style="line-height: 28px;">Tuition Reimbursement up to the federal maximum of $5,250***</li> <li style="line-height: 28px;">Hybrid Workplace Flexibility</li> <li style="line-height: 28px;">Free parking</li> </ul> <p><em>*Fully granted from beginning of year, pro-rated if hired mid-year</em>&nbsp;</p> <p><em>**Must be full-time for at least 3 months</em></p> <p><em>***Must be full-time for at least one year&nbsp; </em></p> <p><strong>Equal Employment Opportunity<br></strong></p> <p style="line-height: 28px;">AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.&nbsp;</p></div>